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Gardens By The Bay / Plan Your Visit

Services & Accessibility

Services and conveniences to enhance your visit with us

Visitor Information

Gradual resumption of services

  • Selected Gift Shops, services & amenities are now open, please note the updated operating hours.


    Service / Amenity Reopening / Available Date Operating Hours
    Shuttle Service

    Tickets available for purchase for Ticket Holders with valid time slot


    Free for Friends of the Gardens members with valid time slot until 7 Feb 2021

    Daily, 9.00am - 9.00pm
    Wheelchair and stroller rental Open (Available at Arrival Gift Shop) Daily, 9.00am - 8.00pm
    Arrival Gift Shop Open Daily, 9.00am - 9.00pm
    Conservatory Gift Shop Open Daily, 9.00am - 9.00pm


    Our other Gift Shops, Information Counters, Visitor Service Centre and Ticketing Counters will remain closed until further notice. For a complete list of services and amenities available, please refer here.


    For further updates on Gardens by the Bay's reopening, click here.


  • Please note that our onsite Ticketing Counters at Gardens by the Bay will not be open during this period.

    Buy tickets online
    Buy tickets via mobile app

  • Ticketing Counters

    • The Canopy (Located in front of Flower Dome entrance)
    • Bayfront Plaza & Floral Fantasy (Next to exit of Bayfront MRT)
    • Supertree Grove (For purchase of OCBC Skyway tickets only)
  •  9.00am - 8.00pm daily
  • See map for locations



  • Closed until further notice
  • Information Counters

    • Golden Garden (Near drop-off point)
    • Floral Fantasy (Next to exit of Bayfront MRT)
  • 8.30am - 9.00pm daily
  • Visitor Services Centre

    • The Canopy (Opposite Main Ticketing Counter)
  • 8.30am - 9.00pm daily
  • See map for locations

Visitor Information & Services


  • Take a piece of the Gardens back with you. Drop by our gift shops to check out our selection of exclusive Gardens by the Bay souvenirs, books and delicious treats, including our very own ice cream.
  • Locations

    • Arrival Gift Shop
    • Canopy Gift Shop
    • Conservatory Gift Shop
    • Floral Fantasy Gift Shop
  • Arrival Gift Shop: 9.00am - 9.00pm daily
    Conservatory Gift Shop: 9.00am - 9.00pm daily
    The rest of the Gift Shops remain closed till further notice.
  • See map for locations

Shopping at the gardens


  • Taxi stand: Located at the Main Gate entrance
  • Bicycle parking racks: Located around Bay South Garden. 
  • Nursing rooms: Available at the below locations.

    • Golden Garden (Near Information Counter)
    • The Canopy (Near Flower Dome entrance)
    • [Temporarily unavailable] Inside Cloud Forest (After going down the escalator from Crystal Mountain)
    • [Temporarily unavailable] Floral Fantasy (Inside Gift Shop)
    • Supertree Food Hall
    • Far East Organization Children's Garden
    • The Meadow
  • Strollers: Stroller rental are available at $2 per day at Arrival Gift Shop. Strollers must be returned by 8.00pm.

    Kindly note that strollers issued are meant for young children (weight limit of 15kg).

  • Wheelchairs: Wheelchair rental are available at $2 per day at Arrival Gift Shop. Wheelchairs must be returned by 8.00pm. Kindly approach our friendly staff on ground if you require any assistance. 
  • First aid services: Kindly approach our friendly staff on ground if you require any medical assistance.
  • ATMs: Available at The Canopy
  • Electronic lockers: One-time rental charge for up to 21 hours. Various sizes are available at the below locations:

    • Golden Garden at $2 and $4
    • The Canopy at $2 and $4
    • Floral Fantasy at $2 and $6
    • Bayfront Pavilion at $6


    Please note:

    • Additional charge for every 21 hours exceeded
    • Only $2 (SGD) notes are accepted
  • Free WiFi (GBTB-FreeWifi): Available at Flower Dome, Cloud Forest, Supertree Grove, Golden Garden, Far East Organization Children's Garden and Floral Fantasy.
  • [Temporarily unavailable] Free Mobile Charging Station: Available at the Visitor Services Centre (8.30am - 9.00pm only) and Floral Fantasy (24 hours)
  • [Temporarily unavailable] Conservatories Audio Guide headset: Available for rent at $4 per headset at the Visitor Services Centre. Find out more on our Conservatories Audio Guide.

Getting around the Gardens

  • All ticket holders with a valid same day time slot to the attractions can enjoy Shuttle Service for $3. Pre-book your tickets online or via the Gardens by the Bay Mobile App.


    Friends of the Gardens members with a valid same day time slot to the attractions can enjoy free Shuttle Service rides until 7 Feb 2021. Click here to find out more.


    Please note that from 14 Sep, Shuttle Service will resume its normal operating hours from 9.00am to 9.00pm (last ride at 8.45pm).


    Audio Tour and Auto Rider services remain suspended till further notice.


    For further updates on Gardens by the Bay's reopening, click here.


  • 9.00am - 9.00pm (last ride at 8.45pm)
  • Runs at 10-minute intervals (Loop service between Bayfront Plaza and the Conservatories)
  • Admission fee at $3 for unlimited rides per day

    Tickets can be purchased online or via the Gardens by the Bay Mobile App (Available for purchase for Ticket Holders and Friends of the Gardens members)

  • Free Shuttle Service for all wheelchair passengers

    Applies to ambulent and non-ambulent wheelchair passengers. Caregivers are required to purchase a ticket.


Audio Tour

  • Suspended until further notice
  • Hop onto our Audio Tour and enjoy a leisurely 25-minute informative commentary tour around the Gardens.
  • 9.00am - 5.30pm (Mondays* - Fridays)
    9.00am - 5.00pm (Weekends and Public Holidays)
    *Audio Tour begins at 12.30pm on the first Monday of every month.
  • Runs at 15-minute intervals

    Adult/Senior: $8
    Child (3-12 years old): $3


    Adult: $8
    Senior (≥60 years old): $5
    Child (3-12 years old): $3

    Adult/Senior: $5
    Child (3-12 years old): $3
  • The commentary on our Audio Tour vehicles is in English. Mandarin and Japanese commentaries are only available upon booking of garden tour and VIP visits.
  • Tickets can be purchased at the Audio Tour Ticket Counter at Golden Garden during the specified operating hours. Cash payments to be made in small notes only.

    For Group ticket purchases, electronic payments are available at our main ticketing counter (The Canopy).

Auto Rider

  • Suspended until further notice
  • Auto Rider, a driverless autonomous vehicle, brings a new dimension of travel within the Gardens. Enjoy a unique experience in the air-conditioned vehicle, especially at night when the digital-glass technology and lighting effects are accentuated.
  • 10.30am - 9.30pm daily
    Last ticket sale at 9.00pm
  • Runs at approximately 20-minute intervals from Bayfront Plaza
    2-way ride: $5
    1-way ride: $3
  • Tickets can be purchased via the mobile app “Auto Rider @ Gardens by the Bay" or at Floral Fantasy Ticketing Counters or through the self-ticketing kiosks at the following locations:

    • Bayfront Plaza (near the Automated Ticketing kiosks) 
    • Flower Dome (near the Shuttle Service stop) 
  • A cashless payment system has been adopted for ticket purchases i.e. only credit cards and WeChat Pay will be accepted.
  • Have more questions? Read FAQs here

Auto Rider


  • Planning a wedding shoot at Gardens by the Bay? Don't sweat the small stuff! Simply book a buggy for $298 and rove around in comfort as you find the perfect spot to capture your lifetime memories.


    • Price includes 3 adult tickets for Two Conservatories
    • Service available on weekdays only, from 9.00am to 5.00pm
    • 3 working days advance booking required
    • Photographer not provided


    Download the booking form and send the completed form to us at cupidride@gardensbythebay.com.sg


Terms and Conditions for Garden Cruiser services:

  • 1 Singapore Resident Rates are applicable for Singapore citizens, permanent residents and those living in Singapore, including holders of employment passes, work permits or dependent passes. Proof of residency may be required when purchasing tickets.
  • All prices are in Singapore Dollars (SGD) and are inclusive of GST. 
  • The admission hours and rates above reflect our standard operating hours and prices and are subject to change. Please check the Announcements page for latest updates.
  • We may change the operating hours, suspend or cease operations without prior notice and without refund or compensation or any liability in the event of inclement weather, special events or other reasons.

Visit the gardens

18 Marina Gardens Drive
Singapore 018953
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