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Gardens By The Bay / Plan Your Visit

Services & Accessibility

Services and conveniences to enhance your visit with us

Visitor Information

INFORMATION & VISITOR SERVICES

  • Information Counters

    • Golden Garden (Near drop-off point)
    • Floral Fantasy (Next to exit of Bayfront MRT)
  • 8.30am - 9.00pm daily
  • Visitor Services Centre

    • The Canopy (Opposite Main Ticketing Counter)
  • 8.30am - 9.00pm daily
  • See map for locations

Visitor Information & Services

TICKETING

  • Ticketing Counters

    • The Canopy (Located in front of Flower Dome entrance)
    • Bayfront Plaza & Floral Fantasy (Next to exit of Bayfront MRT)
    • Supertree Grove (For purchase of OCBC Skyway tickets only)
  •  9.00am - 8.00pm daily
  • See map for locations

TICKETING HUB

GIFT SHOPS

  • Take a piece of the Gardens back with you. Drop by our gift shops to check out our selection of exclusive Gardens by the Bay souvenirs, books and delicious treats, including our very own ice-cream and teas.
  • Locations

    • Arrival Gift Shop
    • Canopy Gift Shop
    • Conservatory Gift Shop
    • Floral Fantasy Gift Shop
  • 9.00am - 9.00pm daily
  • See map for locations

Shopping at the gardens

AMENITIES AND FACILITIES

  • Taxi stand: Located at the Main Gate entrance
  • Bicycle parking racks: Located around Bay South Garden. 
  • Electronic lockers: One-time rental charge for up to 21 hours. Various sizes are available at the below locations:

    • Golden Garden at $2 and $4
    • The Canopy at $2 and $4
    • Floral Fantasy at $2 and $6

     

    Please note:

    • Additional charge for every 21 hours exceeded
    • Only $2 (SGD) notes are accepted
  • Free Mobile Charging Station: Available at the Visitor Services Centre (8.30am - 9.00pm only) and Floral Fantasy (24 hours)
  • Strollers: Stroller rental are available at $2 per day at Visitor Services Centre (The Canopy), Information Counters at Golden Garden & Floral Fantasy from 9.00am daily (Last rental at 8.00pm). Strollers must be returned by 9.00pm.

    Kindly note that strollers issued are meant for young children (weight limit of 15kg).

  • Nursing rooms: Available at the below locations.

    • Golden Garden (Near Information Counter)
    • The Canopy (Near Flower Dome entrance)
    • Inside Cloud Forest (After going down the escalator from Crystal Mountain)
    • Floral Fantasy (Inside Gift Shop)
    • Supertree Food Hall
    • Far East Organization Children's Garden
    • The Meadow
  • First aid services: Available at the Visitor Services Centre and Floral Fantasy
  • ATMs: Available at The Canopy
  • Conservatories Audio Guide headset: Available for rent at $4 per headset at the Visitor Services Centre. Find out more on our Conservatories Audio Guide.
  • Free WiFi (GBTB-FreeWifi): Available at Flower Dome, Cloud Forest, Supertree Grove, Golden Garden, Far East Organization Children's Garden and Floral Fantasy.
  • Wheelchairs: Wheelchair rental are available at $2 per day at Visitor Services Centre (The Canopy), Information Counters at Golden Garden & Floral Fantasy from 9.00am daily (Last rental at 8.00pm). Wheelchairs must be returned by 9.00pm.

     

    Kindly approach our friendly staff on ground if you require any assistance. 


Getting around the Gardens

Suspension of Audio Tour, Shuttle Service and Auto Rider on 30 Nov (Sat)

  • On 30 Nov (Sat), the Audio Tour, Shuttle Service and Auto Rider will be suspended from 1.00pm onwards due to Standard Chartered Singapore Marathon 2019. We apologise for any inconvenience caused.

SHUTTLE SERVICE

  • 9.00am - 9.00pm daily
    Last ticket sale at 8.30pm
  • Runs at 10-minute intervals (Loop service between Bayfront Plaza and the Conservatories)
  • ATTRACTION BUNDLE*

    Enjoy up to 15% off ticket prices when you purchase the Attraction Bundle*, which includes entry to the Conservatories, Floral Fantasy and unlimited rides on our Shuttle Service.

     

    Find out more

     

    *Attraction Bundle rates are available at Gardens by the Bay Ticketing Counters only.

  • ADMISSION FEE:
    $3 for unlimited rides per day

     

    Tickets can be purchased at the Ticketing Counters during the specified operating hours (Cash payment in small notes only). For Group ticket purchases, electronic payments are available at the main Ticketing Counter at The Canopy.

  • Free Shuttle Service for all wheelchair passengers

    Applies to ambulent and non-ambulent wheelchair passengers. Caregivers are required to purchase a ticket.

SHUTTLE SERVICE

Audio Tour

  • Hop onto our Audio Tour and enjoy a leisurely 25-minute informative commentary tour around the Gardens.
  • 9.00am - 5.30pm (Mondays* - Fridays)
    9.00am - 5.00pm (Weekends and Public Holidays)
    *Audio Tour begins at 12.30pm on the first Monday of every month.
  • Runs at 15-minute intervals
  • STANDARD RATE

    Adult/Senior: $8
    Child (3-12 years old): $3

  • SINGAPORE RESIDENT1 RATE

    Adult: $8
    Senior (≥60 years old): $5
    Child (3-12 years old): $3

  • FRIENDS OF THE GARDENS RATE
    Adult/Senior: $5
    Child (3-12 years old): $3
  • The commentary on our Audio Tour vehicles is in English. Mandarin and Japanese commentaries are only available upon booking of garden tour and VIP visits.
  • Tickets can be purchased at the Audio Tour Ticket Counter at Golden Garden during the specified operating hours. Cash payments to be made in small notes only.

    For Group ticket purchases, electronic payments are available at our main ticketing counter (The Canopy).

Auto Rider

  • Auto Rider, a driverless autonomous vehicle, brings a new dimension of travel within the Gardens. Enjoy a unique experience in the air-conditioned vehicle, especially at night when the digital-glass technology and lighting effects are accentuated.
  • 10.00am - 9.00pm daily
    Last ticket sale at 8.30pm (Ticket sale starts from 26 Oct 2019)
  • Runs at approximately 20-minute intervals from Bayfront Plaza
  • ADMISSION FEE:
    Adult/Senior: $5
    Child (3-12 years old, ≥1.2m tall): $3
  • Have more questions? Read FAQs here
  • From 26 Oct, tickets can be purchased at the self-ticketing kiosks located at Bayfront Plaza (near the Automated Ticketing kiosks) and Flower Dome (near the Shuttle Service stop) or through the mobile app “Auto Rider @ Gardens by the Bay”. A cashless payment system will be adopted i.e. only credit cards and WeChat Pay will be accepted.

Auto Rider

CUPID RIDE FOR WEDDING PHOTOGRAPHY

  • Planning a wedding shoot at Gardens by the Bay? Don't sweat the small stuff! Simply book a buggy for $298 and rove around in comfort as you find the perfect spot to capture your lifetime memories.

     

    • Price includes 3 adult tickets for Two Conservatories
    • Service available on weekdays only, from 9.00am to 5.00pm
    • 3 working days advance booking required
    • Photographer not provided

     

    Download the booking form and send the completed form to us at cupidride@gardensbythebay.com.sg

CUPID RIDE

Terms and Conditions for Garden Cruiser services:

  • 1 Singapore Resident Rates are applicable for Singapore citizens, permanent residents and those living in Singapore, including holders of employment passes, work permits or dependent passes. Proof of residency may be required when purchasing tickets.
  • All prices are in Singapore Dollars (SGD) and are inclusive of GST. 
  • The admission hours and rates above reflect our standard operating hours and prices and are subject to change. Please check the Announcements page for latest updates.
  • We may change the operating hours, suspend or cease operations without prior notice and without refund or compensation or any liability in the event of inclement weather, special events or other reasons.


Visit the gardens

18 Marina Gardens Drive
Singapore 018953
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