Important Notice
  1. Suspension of Auto Rider services
    Please note that the Auto Rider services will be suspended until further notice. We apologise for any inconvenience caused.

General Public

Electronic lockers

One-time charge for up to 21 hours of rental.

Various sizes available at these locations:

  • Golden Garden (Rental: S$4 / S$6 / S$8)
  • The Canopy (Rental: S$4 / S$6 / S$8)
  • Floral Fantasy (Rental: S$4 / S$6 / S$8)

Please note:

  • Locker operating hours are from 5.00am to 2.00am. Items left in the locker after 2.00am will be removed.
  • Only $2 (SGD) notes are accepted
Free WiFi (GBTB-FreeWifi)

Available at:

  • Flower Dome
  • Cloud Forest
  • Supertree Grove
  • Golden Garden
  • Far East Organization Children's Garden
  • Floral Fantasy
  • Wheelchair rental available at S$2 per day at Arrival Gift Shop, The Canopy Ticketing Counter and Floral Fantasy Ticketing Counter.
  • Wheelchairs must be returned before 9.00pm. Kindly approach our friendly staff on ground if you require any assistance.


First aid services

Kindly approach our friendly staff if you require any medical assistance.


Available at The Canopy

Bottle-filling Stations

Available at:

  • Bay East Visitor Centre
  • Supertree Grove
  • Active Garden
  • Bayfront Shuttle Service 


Free Mobile Charging Station

Available at:

  • Visitor Services Centre (8.30am – 9.00pm only)
  • Floral Fantasy (24 hours)
Conservatories Audio Guide headset

Available for renting at S$4 per headset at the Visitor Services Centre. Find out more on our Conservatories Audio Guide.

Information & Visitor Services

Ticketing Counters

Open 9.00am – 9.00pm daily

  • The Canopy
    (Opposite Flower Dome Main Entrance)
  • Floral Fantasy
Information Counters

Open 8.30am – 9.00pm daily

  • Golden Garden
    (Near drop-off point)
  • Floral Fantasy
    (Next to exit of Bayfront MRT)


Visitor Services Centre

Open 8.30am – 9.00pm daily

  • The Canopy
    (Opposite Main Ticketing Counter)



Modes of Transport

Taxi Stand

Located at the Main Gate entrance

Bicycle parking racks

Located around Bay South Garden


Nursing Room

Available at the below locations.

  • Golden Garden
    (Near Information Counter)
  • The Canopy
    (Near Flower Dome entrance)
  • [Temporarily unavailable]
    Inside Cloud Forest
    (After going down the escalator from Crystal Mountain)                                               
  • [Temporarily unavailable]
    Floral Fantasy (Inside Gift Shop)
  • Supertree Food Hall
  • Far East Organization Children's Garden
  • The Meadow

Getting Around

Shuttle Service

Daily: 9.00am – 9.00pm
Last ride at 8.45pm

  • Runs at 10-minute intervals
  • Loop service between:
    Bayfront Plaza (Exit B from Bayfront MRT) ←→ Active Garden ←→ Flower Dome
  • Shuttle Service fee at $3 for one 2-way ride (Adult / Child)
  • Tickets can be purchased online or via the Gardens by the Bay Mobile App
  • Free Shuttle Service for every passenger using a wheelchair (ambulant or non-ambulant). Caregivers are required to purchase a ticket.
  • We may change the operating hours, suspend or cease operations without prior notice and without refund or compensation or any liability in the event of inclement weather, special events or other reasons.
Auto Rider

Mon - Thu: 12.00pm - 5.00pm
Last ticket sale at 4.30pm

Fri - Sun: 12.00pm - 7.00pm
Last ticket sale at 6.30pm

Auto Rider, a  self-driving vehicle, brings a new dimension of travel to the Gardens. Enjoy a unique experience in the air-conditioned vehicle, especially at night when the digital-glass technology and lighting effects are accentuated.

  • Runs at approximately 20-minute intervals from Bayfront Plaza
  • Transport Fees:
    - 2-way ride: $5
    - 1-way ride: $3
  • Tickets can be purchased via Klook, onsite from our Auto Rider staff, or through the Self-ticketing kiosk at the following locations:
    • Bayfront Plaza (near the Automated Ticketing kiosks) 
    • Flower Dome (near the Shuttle Service stop)
  • Passengers must be at least 3 years of age and a height of 1.2m to take the Auto Rider.
  • A cashless payment system has been adopted for ticket purchases i.e. only credit cards and WeChat Pay will be accepted.

Additional Information

  • No food and drinks are allowed inside the vehicle.
  • This vehicle is not stroller and wheelchair-friendly.
  • The vehicle can accommodate up to 8 seated passengers and all seats will be assigned by staff on-board.
  • The service will be suspended in the event of heavy rain or lightning warning for the safety of visitors.
  • Visitors with medical conditions, special physical needs and expecting mothers are advised not to board the Auto Rider for safety reasons. 
  • Foldable bicycles, strollers, personal mobility devices, luggage are not allowed on the Auto Rider.
  • Visitors must abide to the terms of use designed in the best interest of safety and comfort for all passengers.


Guided Tours

Audio Tour

Daily: 9.00am - 5.00pm
Last Audio Tour ride at 5:00pm

Tour the outdoor gardens in comfort on board the Garden Cruiser Audio Tour. Featuring an engaging audio commentary, this 20-minute ride brings visitors to various places of interest at Bay South Garden and introduces some unusual flora encountered along the way. 

  • Meeting point for the audio tour ride starts at Main Arrival (outside Arrival Gift Shop)
  • Runs at 20-minute intervals
  • Approx. 20mins per tour
   Adults   Senior   Child 
Non-Residents   $10  $10  $5
Singapore Residents  $10  $7  $5
Friends of the Gardens  $7  $7  $5 


  • Audio Tour tickets can be purchased from the Audio Tour captain.
  • Service will be suspended during inclement weather i.e. during lightning risk and heavy rain.