General Public

Free Mobile Charging Station

Available at:

  • Visitor Services Centre (8.30am – 9.00pm only)
  • Floral Fantasy (24 hours)
Conservatories Audio Guide headset

Available for renting at S$4 per headset at the Visitor Services Centre. Find out more on our Conservatories Audio Guide.

Electronic lockers

One-time charge for up to 21 hours of rental.

Various sizes available at these locations:

  • Golden Garden (Rental: S$2 / S$4)
  • The Canopy (Rental: S$2 / S$4)
  • Floral Fantasy (Rental: S$2 / S$6)
  • Bayfront Pavilion (Rental: S$6)

Please note:

  • Additional charge for every 21 hours exceeded
  • Only $2 (SGD) notes are accepted
Free WiFi (GBTB-FreeWifi)

Available at:

  • Flower Dome
  • Cloud Forest
  • Supertree Grove
  • Golden Garden
  • Far East Organization Children's Garden
  • Floral Fantasy
  • Wheelchair rental available at S$2 per day at Arrival Gift Shop
  • Wheelchairs must be returned before 9.00pm. Kindly approach our friendly staff on ground if you require any assistance
First aid services

Kindly approach our friendly staff if you require any medical assistance.


Available at The Canopy

Information & Visitor Services

Information Counters

Open 8.30am – 9.00pm daily

  • Golden Garden
    (Near drop-off point)
  • Floral Fantasy
    (Next to exit of Bayfront MRT)


Visitor Services Centre

Open 8.30am – 9.00pm daily

  • The Canopy
    (Opposite Main Ticketing Counter)



Modes of Transport

Taxi Stand

Located at the Main Gate entrance

Bicycle parking racks

Located around Bay South Garden


  • Stroller rental available at S$2 per day at Arrival Gift Shop
  • Strollers must be returned before 9.00pm
  • Kindly note that strollers issued are meant for children below 3 years (weight limit of 15kg)
Nursing Room

Available at the below locations.

  • Golden Garden
    (Near Information Counter)
  • The Canopy
    (Near Flower Dome entrance)
  • [Temporarily unavailable]
    Inside Cloud Forest
    (After going down the escalator from Crystal Mountain)                                               
  • [Temporarily unavailable]
    Floral Fantasy (Inside Gift Shop)
  • Supertree Food Hall
  • Far East Organization Children's Garden
  • The Meadow

Getting Around


Bayfront Plaza Shuttle Stop will be temporarily relocated to beside Floral Fantasy entrance from 17 Sep 2021 till further notice.

Shuttle Service

Daily: 9.00am – 9.00pm
Last ride at 8.45pm

  • Runs at 10-minute intervals
  • Loop service between:
    Bayfront Plaza (temporarily relocated to beside Floral Fantasy entrance) ←→ Active Garden ←→ Flower Dome
  • Shuttle Service fee at $3 for one 2-way ride (Adult / Child)
  • Tickets can be purchased online or via the Gardens by the Bay Mobile App
  • Free Shuttle Service for every passenger using a wheelchair (ambulant or non-ambulant). Caregivers are required to purchase a ticket.
Auto Rider

Mon - Thu: 12.00pm - 5.00pm
Last ticket sale at 4.30pm

Fri - Sun: 12.00pm - 7.00pm
Last ticket sale at 6.30pm

Auto Rider, a  self-driving vehicle, brings a new dimension of travel to the Gardens. Enjoy a unique experience in the air-conditioned vehicle, especially at night when the digital-glass technology and lighting effects are accentuated.

  • Runs at approximately 20-minute intervals from Bayfront Plaza
  • Transport Fees:
    - 2-way ride: $5
    - 1-way ride: $3
  • Tickets can be purchased via Klook, the mobile app “Auto Rider @ Gardens by the Bay", or through the self-ticketing kiosks at the following locations:
    • Bayfront Plaza (near the Automated Ticketing kiosks) 
    • Flower Dome (near the Shuttle Service stop)
  • Passengers must be at least 3 years of age and a height of 1.2m to take the Auto Rider.
  • A cashless payment system has been adopted for ticket purchases i.e. only credit cards and WeChat Pay will be accepted.
  • Ticket holders will enjoy 10% off their total bill in Cafe Aster.

Additional Information

  • No food and drinks are allowed inside the vehicle.
  • This vehicle is not stroller and wheelchair-friendly.
  • The vehicle can accommodate up to 8 seated passengers and all seats will be assigned by staff on-board.
  • The service will be suspended in the event of heavy rain or lightning warning for the safety of visitors.
  • Visitors with medical conditions, special physical needs and expecting mothers are advised not to board the Auto Rider for safety reasons. 
  • Foldable bicycles, strollers, personal mobility devices, luggage are not allowed on the Auto Rider.
  • Visitors must abide to the terms of use designed in the best interest of safety and comfort for all passengers.