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Alert Closure of Cloud Forest on 23 Jun 2025
Alert Expect longer waiting time for Cloud Forest featuring Jurassic World: The Experience
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Amenities &
Services

General Public

Electronic lockers

One-time charge for up to 21 hours of rental.

Various sizes available at these locations:

  • Golden Garden (Rental: S$4 / S$6 / S$8)
  • The Canopy (Rental: S$4 / S$6 / S$8)
  • Floral Fantasy (Rental: S$4 / S$6 / S$8)


Please note:

  • Locker operating hours are from 5.00am to 2.00am. Items left in the locker after 2.00am will be removed.
  • Only $2 (SGD) notes are accepted
 
Free WiFi (GBTB-FreeWifi)

Available at:

  • Flower Dome
  • Cloud Forest
  • Supertree Grove
  • Golden Garden
  • Far East Organization Children's Garden
  • Floral Fantasy
Wheelchairs
  • Wheelchair rental available at S$2 per day at Arrival Gift Shop, The Canopy Ticketing Counter and Floral Fantasy Ticketing Counter.
  • Wheelchairs must be returned by 8.30pm. Kindly approach our friendly staff on ground if you require any assistance.

 

First aid services

Kindly approach our friendly staff if you require any medical assistance.

ATMs

Available at The Canopy

Bottle-filling Stations

Available at:

  • Bay East Visitor Centre
  • Supertree Grove
  • Active Garden
  • Bayfront Shuttle Service 

 

Visitor Services

Ticketing Counters

Open 9.00am – 9.00pm daily

  • The Canopy
    (Opposite Flower Dome Main Entrance)
  • Floral Fantasy

Modes of Transport

Taxi Stand

Located at the Main Gate entrance

Bicycle parking racks

Located around Bay South Garden

Families

Nursing Room

Available at the below locations.

  • Golden Garden
    (Near Information Counter)
  • The Canopy
    (Near Flower Dome entrance)
  • Inside Cloud Forest
    (After going down the escalator from Crystal Mountain)
  • Floral Fantasy (Inside Gift Shop)
  • Supertree Food Hall
  • Far East Organization Children's Garden
  • The Meadow

Getting Around

Shuttle Service

Daily:

Bayfront MRT ←→ Active Garden ←→ Flower Dome
9.00am – 9.00pm
Last ride at 8.45pm

  • Runs at 10-minute intervals
  • Shuttle Service fee at $3 for two rides (Adult / Child)
  • Tickets can be purchased online or via the Gardens by the Bay Mobile App
  • Free Shuttle Service for every passenger using a wheelchair (ambulant or non-ambulant). Caregivers are required to purchase a ticket. To ensure safety and comfort onboard our vehicles:
    • Only foldable manual wheelchairs and lightweight foldable electric wheelchairs are allowed.
    • Non-foldable, bulky, or heavy wheelchairs cannot be accommodated due to space and safety considerations.
    • Wheelchairs must not exceed 1.2m (L) x 0.7m (W) x 1.5m (H), with a maximum laden weight of 200kg.
    • Passengers using wheelchairs are required to board with the assistance of our staff to ensure safe and secure boarding.
  • We may change the operating hours, suspend or cease operations without prior notice and without refund or compensation or any liability in the event of inclement weather, special events or other reasons.
  • Gardens by the Bay's solar-powered electric cruisers are supported by OCBC.

Guided Tour

Audio Tour

Daily: 9.00am - 5.00pm
Last Audio Tour ride at 5.00pm

Tour the outdoor gardens in comfort on board the Garden Cruiser Audio Tour. Featuring an engaging audio commentary, this 20-minute ride brings visitors to various places of interest at Bay South Garden and introduces some unusual flora encountered along the way. 

  • Meeting point for the audio tour ride starts at Main Arrival (outside Arrival Gift Shop)
  • Runs at 20-minute intervals
  • Approx. 20mins per tour
   Adults   Senior   Child 
Non-Residents   $10  $10  $5
Singapore Residents  $10  $7  $5
Friends of the Gardens  $7  $7  $5 

 

  • Audio Tour tickets can be purchased from the Audio Tour captain.
  • Service will be suspended during inclement weather i.e. during lightning risk and heavy rain.
  • Gardens by the Bay's solar-powered electric cruisers are supported by OCBC.

 

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