Book Your Time Slot Before Your Visit
To ensure safe distancing and better regulate crowds, all members are required to book an entry time slot to visit the Conservatories.
Your time slot booking can be easily made online, or via our Gardens by the Bay Mobile App.
Download the official Gardens by the Bay
mobile app & optimise your visit!
App features include pre-booking of entry time slots to visit the Conservatories, SafeEntry check-in and check-out, contactless e-Card scan, automatic parking redemption and other features! Find out more
Should you encounter difficulties in downloading the Gardens by the Bay Mobile App, you may also book your visit time slot online. If you need further assistance, please drop us an email at friends@gardensbythebay.com.sg and we will get back to you soon.
Gardens by the Bay App
Free Download
For iPhones and iPads
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For Android devices
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Join us as a Friend of the Gardens
The Friends of the Gardens membership programme aims to engage and reward members with great savings and an extensive host of privileges – including unlimited admission to Flower Dome, Cloud Forest and OCBC Skyway, free parking for the first 2 hours, exclusive merchant discounts, and more! We look forward to welcoming you to our ever-growing family.
If you have any questions, you can refer to our FAQ page or contact us via email at friends@gardensbythebay.com.sg.
Friends' Privileges
Unlimited admission to attractions
Note:
To give our members a pleasant experience and to help manage capacity on OCBC Skyway during peak periods, the time slot card system will apply to members after 5.30pm on Fri - Sun, Eve of & on Public Holidays, and during special events. During this period, please present your membership card at the Ticketing Counter near the entrance of OCBC Skyway to collect a time slot card.
Complimentary Parking
To apply, simply download Gardens by the Bay mobile app, click “Friends”, “My Particulars”, and submit both your Car Plate and IU numbers. Processing takes at least 5 working days (excluding Sat and Sun). Members will receive a confirmation email once their car details have been successfully registered to the car park system. In the interim period, members may still continue to redeem their 2-hour parking coupons from our Friends of the Gardens Centre. The Centre is open daily from 9am to 8pm.
Complimentary 2-Hour Parking Terms and Conditions
- Complimentary first two (2) hour parking is only applicable for Friends of the Gardens (except Child/Student members), and limited to per membership visit per day.
- The present system of issuing physical carpark coupons to current members will be phased out after 31 August 2020. Current members who wish to enjoy complimentary 2-hour parking will need to apply for the Contactless Carpark Entry System by the extended deadline of 21 August 2020. To do so, please download the Gardens by the Bay mobile app, click on “Friends”, Update my Particulars and Car Details”, provide both your Car Plate and IU numbers, and confirm your submission.
- Please allow us at least 5 working days to process the update to our car park system. You will receive an email confirmation once your car particulars have been successfully uploaded to the parking system, and thereafter 2-hour complimentary parking will be automatically accorded via the IU number registered in our system. In the interim period, you can still continue to redeem a 2-hour car park coupon from Friends of the Gardens Centre (9.00am – 8.00pm).
- Each membership is permitted to register only one (1) private car’s IU, and each IU can only enjoy 2 hours of complimentary parking per day. Complimentary two-hour parking is not applicable for motorcycle, which is charged on a per-entry basis.
- Please ensure that both your Car Plate and IU numbers are correct before submission. Gardens by the Bay will not be responsible for any inconveniences, delay or loss incurred as a result of incomplete, incorrect or non-submission by members.
- Each membership is entitled to a complimentary change of the registered Car Plate/IU a maximum of one time per year. Subsequent changes will be subjected to Admin charge of $10.70 (inclusive of GST).
- Gardens by the Bay reserves the right to change or amend the terms and conditions at any time without prior notice.
Retail Therapy
Enjoy 10% discount* for selected merchandise purchased at the Gift Shops.
- Valid at The Canopy Gift Shop, Arrival Gift Shop, Conservatory Gift Shop and Floral Fantasy Gift Shop.
- Selected merchandise is subject to promotion period.
Wine and Dine
Click here to view our dining privileges
Share the Gardens Experience
Valid till 31 Aug 2020.
- Limited to five (5) tickets per transaction per day.
- Gardens by the Bay reserve the right to change or amend the terms and conditions of this promotion at any time without prior notice.
* Terms and conditions apply
- All discounts are valid till 31 December 2020 and are valid for dine-in at the merchants’ outlet at Gardens by the Bay only, unless otherwise stated.
- Friends of the Gardens membership card must be presented at the time of payment.
- The offers are not valid in conjunction with any other offers, discounts, vouchers, promotions and card privileges.
- Price is subject to prevailing GST and applicable service charge.
- The participating merchants reserves the right to replace a complimentary item with another item of similar or equal value should it be unavailable.
- Birthday treats (where applicable) are valid only on birthday month and is limited to one (1) redemption per member. To enjoy them, please present Friends of the Gardens membership card and proof of identity (with date of birth).
- Gardens by the Bay management and the participating merchants reserve the right to amend the above terms and conditions without prior notice.
- All images shown are for illustration purposes only.