FAQ - General


Ticketing & Admission

You may purchase tickets to the attractions from the Gardens by the Bay website, Ticketing Counters at The Canopy or the Gardens by the Bay Mobile App (available in Google Play and App Store), which also includes a suite of features that will provide you with a more seamless experience at the Gardens.

Admission Prices
Attractions Non-Resident Singapore Resident
   Adult   Child
(3 - 12
yrs old)
   Adult   Senior
(60 yrs old
and above)
Child
(3 - 12
yrs old)
Flower Dome & Cloud Forest (featuring Jurassic World: The Experience) $46 $32 $34 $29 $26
Flower Dome - - $12 $8 $8
Cloud Forest (featuring Jurassic World: The Experience) - - $26 $22 $22
OCBC Skyway $14 $10 $10 $7 $7
Supertree Observatory $14 $10 $10 $6 $6
For visit till 3 Dec 2025:
Floral Fantasy with Flight of the Dragonfly 4D Ride
$20 $12 $12 $8 $8
For visit from 11 Dec to 12 Apr 2026:
My Little Pony Petals of Friendship at Floral Fantasy
$24 $16 $12 $8 $8

For visit from 11 Dec to 12 Apr 2026:
Flower Dome + Jurassic World at Cloud Forest + My Little Pony at Floral Fantasy + Shuttle Service

$66 $46 - - -

Check out our Promotions to enjoy special deals and offers.

If for some reason you are unable to visit during the selected day, please kindly contact us for further assistance.

General Enquiry Hotline
Tel: +65 6420 6848
9.00am to 9.00pm daily
Email: feedback@gardensbythebay.com.sg

*Admission to OCBC Skyway is subject to weather conditions such as rain or lightning risks. For affected visits, visitors will be ushered to our latest attraction – Supertree Observatory. 

Smart Tracking works by using GPS location data and Bluetooth to effectively locate you only within Gardens by the Bay. Visitors are encouraged to download the Gardens by the Bay Mobile App and activate the Smart Tracking function. An advantage of using Smart Tracking is that it helps to map the crowd situation in various parts of the Gardens. As more visitors activate this function, visitors will be able to find out the crowd situation in the enclosed attractions and selected outdoor areas of the Gardens while using the app, thereby enabling visitors to better plan their itineraries at the Gardens.

You may wish to read our privacy policy here to better understand how Gardens by the Bay manages and uses the data that has been collected.

Booking of time slot is no longer required for those who have already purchased their tickets. Please present the original ticket to our admission staff to gain entry to the attraction.

ASA cardholders can present their ASA card at the Ticketing Counters at The Canopy to redeem complimentary admission tickets—valid for Cloud Forest until 28 May 2025, and for Supertree Observatory from 29 May 2025 onwards—as well as to purchase tickets at a discounted rate.

Redemption of a physical ticket is required to gain entry to the attraction. Tickets can be redeemed at the Ticketing Counters at The Canopy from 9.00am to 8.00pm. 

For Corporate Membership Cardholders, please present your corporate membership card (or corporate letter) and employee pass at the attractions' entrance, for complimentary admission to our Flower Dome, Cloud Forest and OCBC Skyway. 

As part of the Gardens by the Bay's Gift of Gardens community outreach initiative, complimentary admission to the conservatories is extended to beneficiaries from eligible Social Service Agencies, as well as PA, PwD, DDR, and CARA cardholders. Up to two accompanying Singapore Resident caregivers can enjoy 50% off admission tickets. Cardholders can present their card on the day of visit at the Main Ticketing Office (Counter 4) to redeem tickets for Flower Dome & Cloud Forest.

Please note that from 29 May 2025, Cloud Forest will feature Jurassic World: The Experience, and an additional $14 entry fee will apply.  Refer here for more information. 



Gardens by the Bay Mobile App

The Gardens by the Bay Mobile App is designed to enable visitors to enjoy a contactless and safe visit to the Flower dome when they visit. Apart from the Smart Tracing feature that enhances the safety of visitors, the app will allow visitors to buy and scan their tickets to Flower Dome and get real-time updates on crowd levels in the Gardens. A suite of other features tailored for our Friends of the Gardens (FOG) members and general visitors will be progressively introduced to enhance the enjoyment of your visits, including features such as:

  • Filter Selfie
  • Game - Go Supertree Go!
  • Garden Stories
  • Purchase FOG Membership (For Singapore Residents Only)
  • Pre-booking and purchase attraction tickets
  • Purchase Shuttle Service tickets
  • Plant Identification
  • Crowd information at selected attractions

FOG members can also access the following additional features in the app: 

  • View and update personal details (including uploading a profile photo, which is required for admission to the attractions)
  • Use your e-card for entry to the attractions included in your membership
  • Update vehicle IU numbers (processing time: next working day)
* Information stated is correct at time of publication and is subject to change without prior notice.




Wedding solemnisation / reception at Gardens by the Bay

Flower Field Hall, Waterview Room, Silver Leaf, Supertree Observatory, Ficus Room, Moongate Lawn, Waterfront Plaza, Floral Fantasy and The Meadow are venue spaces suitable for wedding events. Click here to find out more about the venue spaces.