FAQ - Corporate Membership


General FAQs

Download the corporate membership application form here and send the completed form to us at friends@gardensbythebay.com.sg, with the email subject header “Corporate Membership Application (Company Name)”.

Upon successful sign-up / renewal, you will be notified on the collection of your corporate membership card(s) from the Redemption Centre at The Canopy.

Below is a sample of our corporate membership card (front and back):

Your corporate membership card will be ready in 7 – 14 working days upon payment confirmation by Gardens by the Bay.

Organisations under vendors@gov can expect their membership cards to be ready in 7 – 14 days upon order confirmation in the vendors@gov system.

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The corporate membership is an annual membership, valid for one (1) year from the date of card issue.

This means that if your card was issued on 1 Jan 2021, your membership will be valid until 31 Dec 2021.

A new sign-up is defined as where the applicant is either:

  • Applying for the corporate membership for the first time,
  • A former corporate member whose membership has expired and would like to take up a membership again, or
  • A current corporate member who would like to take up a different membership package (e.g. upgrading a two-card package to a three-card package, or vice versa).

A renewal is defined as where a current corporate member would like to continue with the same existing membership package for another year.

While membership packages cannot be changed during the validity period, you can apply for a new membership package that suits your needs. Your new membership will be valid for one year from the date of card issuance.

Renewals can only be done for the same membership package.

As such, you may wish to take up the three-card package after your current two-card package expires, or sign-up for a new three-card package, which will be effective from the date of card issuance.

The corporate membership is non-transferable, and membership benefits extend exclusively to current employees of the registered company (based on the company name reflected on the corporate membership card).

Please ensure that your organisation name is presented consistently on the corporate membership card and your employees’ staff passes at the point of membership application. The organisation’s name on both the corporate membership card and the cardholder’s employee pass must match and be verified by our staff for admission to our attractions.

Please click here to view the terms and conditions.



Membership Packages

Our one-year corporate membership packages are below for your consideration.

Corporate Membership Price (before GST) GST Price (including GST)
3-card package $8,411.22 $588.78 $9,000
2-card package $6,355.14 $444.86 $6,800

The number of corporate membership cards will be issued according to the package that your organisation opts for. i.e. 3-card package or 2-card package.

Corporate Membership Price (before GST) GST Price (including GST)
3-card package $8,411.22 $588.78 $9,000
2-card package $6,355.14 $444.86 $6,800


Membership Benefits

Our corporate membership is valid for one (01) year from date of card issue. Here are the membership privileges and benefits:

  1. The corporate membership cardholder and up to three accompanying guests enjoy complimentary admission to the Flower Dome, Cloud Forest and OCBC Skyway, once per attraction per day.
  2. The cardholder can also enjoy attractive discounts at Gardens by the Bay’s gift shop as well as participating F&B outlets in the Gardens.

Terms and conditions apply. Find out more here.

For the latest updates on our participating F&B and gift shop discount privileges for corporate membership cardholders, click here.

Simply present your corporate membership card at the point of payment.

Kindly note that membership privileges are only applicable to the corporate membership cardholder.

Terms and conditions of the respective F&B outlets and gift shop apply. 

Complimentary parking, Auto Rider, outdoor gardens Audio Tours and Shuttle Service are currently not part of the corporate membership privileges.

For more information on the corporate membership’s privileges and entitlements, click here.



Use of Corporate Membership Card

Please book an admission time slot online before your visit. Click here for online time slot booking process instructions. For complimentary admission to the attractions, simply present your corporate membership card (or corporate letter), employee pass and pre-booked time slot tickets at the entrance of Flower Dome, Cloud Forest and OCBC Skyway. The cardholder must be an employee.

Timeslots can be booked up to 10 days in advance.

For corporate members who do not book their time slot online on the date of visit, they can present their corporate membership card (or corporate letter) and employee pass to redeem your complimentary timeslot admission tickets at our Friends of the Gardens Centre, and our staff at the Centre will do their best to admit members at the next available timeslot.

Please be reminded to ensure that your requested printed organisation name on your corporate membership card (or temporary corporate letter) is consistent with the printed organisation name on your employee pass at the point of membership application.

Each membership card can only be utilised once for each ticketed attraction per day.

Re-entry is presently not allowed due to safe distancing and capacity control measures implemented at our attractions. We regret any inconvenience caused.

Your employee can present a temporary employee pass issued by your HR department, along with the corporate membership card and a photo ID for complimentary admission to the Flower Dome, Cloud Forest and/or OCBC Skyway.



Payment

We accept online payment, bank transfer, GIRO, and cheque.

Full payment must be made before we are able to process and prepare your corporate membership cards.

For organisations under vendors@gov, the payment terms under vendors@gov apply. 



Renewals

Your membership validity period is indicated at the back of your membership card.

You can renew your membership any time before it expires. Your renewed membership will commence on the date that your current membership expires.

For new sign-ups, the membership expiry date will be one (1) year from the date of card issue.

For renewals, the renewed membership expires one (1) year from the date that your current membership expires.

Yes, your current membership cards may be used for as long as they are valid. You may wish to refer to the back of your cards for their expiry dates.

Please destroy the cards upon expiry.



Card Collection

Your membership cards will be ready for collection within 14 working days upon payment receipt by Gardens by the Bay.

Membership cards for organisations under vendors@gov will be ready for collection within 14 working days upon order confirmation in the vendors@gov system.

You will receive an email with card collection instructions upon successful processing of your application. Kindly bring along and present your company ID card and a copy of the email from us for verification at the Friends of the Gardens Centre. The Friends of the Gardens Centre is located at The Canopy and opena daily from 9am to 8pm.

In the event that you do not receive an email from us within two weeks of submitting your membership application, please write to us at corporatefriends@gardensbythebay.com.sg for assistance.

Note:
If you wish to arrange for collection of the cards by a courier service, please prepare an authorisation letter or email endorsed by your company, stating that the designated courier service company is authorised to collect the cards on your company’s behalf for verification at the Friends of the Gardens Centre. The authorised courier should present both the email from the Gardens and the authorisation letter for verification and the collection of the cards.