Go to mobile site
Gardens By The Bay / Plan Your Visit

Services & Accessibility

Services and conveniences to enhance your visit with us

Information & Ticketing

VISITOR INFORMATION & SERVICES

  • Information counters:

    Golden Garden (Near drop-off point)
    Bayfront Plaza (Near Bayfront MRT)
    Operating hours: 8.30am - 9.00pm daily

     

    Visitor Service Centre
    (Opposite The Canopy Ticketing counter)
    Operating hours: 8.30am - 9.00pm daily

     

    See map for locations

  • AVAILABLE SERVICES

    • Gardens Map (Bay South Garden)
      Grab a complimentary map from our Visitor Information counters or you can download the online version.
    • Self-Guided Trail Map
      Available at $1 at the gift shops. Find out more on self-guided trails.
    • Wheelchair and stroller rental
      Available at $2 per day at Visitor Service Centre and Golden Garden information counter. Find out more about our amenities and facilities.
    • Conservatories Audio Guide headset rental
      Available at $4 per headset at the Visitor Service Centre. Find out more on conservatories audio guide.

Visitor Information & Services

TICKETING

  • The Canopy Ticketing counter (Located in front of Flower Dome entrance)

    Operating Hours: 9.00am - 8.00pm daily

     

    Bayfront Plaza Ticketing counter (near Bayfront MRT)
    Operating Hours: 9.00am - 8.00pm daily


    Types of tickets available:
    Conservatories tickets and Shuttle Service tickets

TICKETING HUB


Getting Around

$3 SHUTTLE SERVICE

  • 9.00am - 9.00pm daily
    Shuttle Service begins at 12.30pm on the first Monday every month.
  • Runs at 10-minute intervals (Loop service between Bayfront Plaza and the Conservatories)
  • Admission fee for all: $3 (Unlimited rides per day)
    Last ticket sale at 8.30pm.
  • Free Shuttle Service for all wheelchair passengers

    Applies to ambulent and non-ambulent wheelchair passengers. Caregivers are required to purchase a ticket.

  • We may change the operating hours, suspend or cease operations without prior notice and without refund or compensation or any liability in the event of inclement weather, special events or other reasons.

SHUTTLE SERVICE

AUTO RIDER

  • Please note that the Auto Rider service will be suspended on 27 Sep 2018 (Thursday). We apologise for any inconvenience caused.
  • The Auto Rider – Asia's first fully operational self-driving vehicle – brings a new dimension of travel within the Gardens. This futuristic ride allows visitors to see more of the Gardens from the comfort of an air-conditioned tour vehicle, with live commentary on board.
  • 10.00am to 12.00pm daily
    2.00pm to 4.00pm daily
  • Runs at 20-minute intervals (Service starts from Bayfront Plaza and ends at Flower Dome.
  • Admission fee for all: $5 (Not applicable for children below 3 years old)
    Visitors will need to collect a time slot coupon from the Auto Rider counter at Bayfront Plaza before purchasing tickets at Bayfront Plaza Ticketing counters. Tickets are sold on a time-allocated basis.
  • Please note:

    • There will be no discount for FOG members
    • Each Rider has a maximum capacity of 6 passengers
    • The service will not run in inclement weather due to safety reasons and lack of sightseeing opportunities
    • Live commentary available on board about self-driving vehicle technology and the gardens surroundings

Outdoor Garden Audio Tour

  • Hop onto our Audio Tour and enjoy a leisurely 25-minute informative commentary tour around the Gardens.
  • 9.00am - 5.30pm (Mondays* - Fridays)
    9.00am - 5.00pm (Weekends and Public Holidays)
    *Tours begins at 12.30pm on the first Monday of every month.
  • Runs at 15-minute intervals
  • Singapore Resident1 Admission

    Adult: $8
    Senior (≥60 years old): $5
    Child (3-12 years old): $3

  • Standard Admission

    Adult/Senior: $8
    Child (3-12 years old): $3

  • 1 Singapore Resident Rates are applicable for Singapore citizens, permanent residents and those living in Singapore, including holders of employment passes, work permits or dependent passes. Proof of residency may be required when purchasing tickets or when entering conservatories.

     

    Tickets can be purchased at the Audio Tour ticket counter at Golden Garden during the specified operating hours. Cash payments to be made in small notes only.

    For Group ticket purchases, electronic payments are available at our main ticketing counter (The Canopy).

     

    We may change the operating hours, suspend or cease operations without prior notice and without refund or compensation or any liability in the event of inclement weather, special events or other reasons.

CUPID RIDE FOR WEDDING PHOTOGRAPHY

  • Planning a wedding shoot at Gardens by the Bay? Don't sweat the small stuff! Simply book a buggy for $298 and rove around in comfort as you find the perfect spot to capture your lifetime memories.

     

    • Price includes 3 adult tickets for Two Conservatories
    • Service available on weekdays only, from 9.00am to 5.00pm
    • 3 working days advance booking required
    • Photographer not provided

     

    Download the booking form and send the completed form to us at cupidride@gardensbythebay.com.sg

CUPID RIDE

The admission hours and rates above reflect our standard operating hours and prices and are subject to change. Please check the announcements page for the latest updates.


ENHANCE YOUR VISIT

SHOPPING AT THE GARDENS

  • Take a piece of the Gardens back with you. Drop by our gift shops to check out our selection of exclusive Gardens by the Bay souvenirs, books and delicious treats, including our very own ice-cream and teas.
  • Locations

    Arrival Gift Shop 
    Canopy Gift Shop 
    Conservatory Gift Shop 

  • 9.00am - 9.00pm daily

Shopping at the gardens

AMENITIES AND FACILITIES

  • Taxi stand: Located at the Main Gate entrance
  • Bicycle parking racks: Located around Bay South Garden. 
  • Electronic lockers: One-time rental charge for up to 16 hours. Various sizes are available at the below locations.

    • Golden Garden at $2 and $4
    • The Canopy at $2 and $4
    • Bayfront Plaza at $10 

    Please note:

    • Additional charge for every 16 hours exceeded
    • Only $2, $5 and $10 (SGD) notes are accepted
    • No change will be given
  • Strollers: Available for rent from 9.00am daily on a first-come-first-served basis (Last rental: 8.00pm; Stroller return: by 9.00pm). Kindly note that strollers issued are meant for young children (weight limit of 15kg).
  • Nursing rooms: Available at the below locations.

    • Golden Garden (Near Information Counter)
    • The Canopy (Near Flower Dome entrance)
    • Inside Cloud Forest (After going down the escalator from Crystal Mountain)
    • Supertree Dining
    • Children's Garden
    • The Meadow
  • First aid services: Available at the Visitor Services Centre
  • ATMs: Available at The Canopy
  • Free WiFi (wireless@SG): Available at The Canopy, Supertree Grove and The Meadow
  • Wheelchairs: The Gardens is wheelchair-friendly, with special ramps, lifts and barrier-free routes incorporated in its design. Wheelchairs are available for rental at Visitor Information Counters located at the Visitor Centre and The Canopy, from 9.00am daily, for $2 per day. Last rental is at 8.00pm, and wheelchairs must be returned by 9.00pm. Should you require any assistance, kindly approach a member of our friendly staff. 

     

    Please refer to our Gardens Map for more information on the various locations of our amenities and facilities available in the Gardens.

Visit the gardens

18 Marina Gardens Drive
Singapore 018953
Get Directions