What are the Christmas events at Gardens by the Bay?
|Christmas Performances||20 Dec – 25 Dec||2.30pm; 4pm; 5.30pm||The Canopy||Free|
|Gift Donation Drive||All Day||The Canopy|
|A Holiday Medley: Live Marching Band||20 Dec||7pm – 7.30pm||Golden Garden|
|Meet & Greet with Santa Claus||29 Nov – 1 Dec, 20 – 25 Dec||3pm – 5pm; 6pm – 8pm||Flower Dome||Admission charge to Flower Dome applies|
|Festive Meet & Greet with WiseWee||20 Dec – 25 Dec||12pm – 1pm; 3pm – 4pm||Golden Garden; The Canopy; Flower Dome|
What are the operating hours of Gardens by the Bay this festive season?
Please refer to below for Gardens by the Bay’s operating hours during this festive period.
|Operating Hours from 29 November to 26 December|
|Conservatories||9am – 9pm (last ticket sale & admission: 8pm)||No extension|
|Floral Fantasy||9am – 9pm (last ticket sale & admission: 8pm)||No extension|
|OCBC Skyway||Mon – Thu
9am – 4pm (last ticket sale & admission: 3pm)
5pm to 10pm (last ticket sale & admission: 9pm)
Fri – Sun and 24 – 26 Dec
9am to 3pm (last ticket sale & admission: 2pm)
4pm to 11pm (last ticket sale & admission: 9pm)
|Visitor Information Counters||Arrival and Floral Fantasy
8.30am – 11pm
8.30am – 12.30am (Christmas Eve)
9am – 9pm
|Shuttle Service||9am to 9pm daily (last ticket sale: 8.30pm)||30 Nov: Service ends 1pm due to Standard Chartered Marathon (last ticket sale: 12.30pm)|
|Audio Tour||Mon – Thu: 9am – 4pm (last ticket sale: 3.30pm)
Fri – Sun and 24 – 26 Dec: 9am – 3pm (last ticket sale: 2.30pm)
|Auto Rider||10am to 9pm daily (last ticket sale: 8.30pm)|
|Gift Shops||9am – 9pm||No extension|
|Dining||McDonald’s: 8.30am – 12am|
Where can I purchase tickets for Christmas Wonderland?
|Christmas Bundle: Conservatories AND Christmas Wonderland||Christmas Wonderland ONLY|
|Online||Gardens by the Bay online ticketing site and Klook (Christmas Wonderland’s ticketing partner)||Klook|
Gardens by the Bay ticket counters at:
|Christmas Wonderland counter at:
(i) Golden Garden
(ii) The Meadow
Ticket booths are open from: 5pm to 10.30pm (Mon – Thur); and 4pm – 10.30pm (Fri – Sun and PH)
Is purchasing the Christmas Bundle cheaper than buying tickets separately?
You can save up to 20% when you purchase the Christmas Bundle, compared to buying the conservatories and Christmas Wonderland tickets separately.
I purchased the Christmas Bundle. Can I show the e-ticket from my phone to enter both the Flower Dome and Christmas Wonderland?
Why do visitors need to collect Christmas Wonderland tickets separately if they purchased through Gardens by the Bay website?
As the organiser of Christmas Wonderland, Blue Sky Events, uses a different ticketing system from Gardens by the Bay, separate tickets are issued for admission to Christmas Wonderland and the conservatories. We apologise for any inconvenience caused.
I’m a Christmas Bundle ticket holder. Can I collect my Christmas Wonderland tickets after 9pm? I will visit the conservatories at 8pm and Christmas Wonderland after 9pm.
The redemption counter situated at The Canopy (opposite the FOG Centre) operates from 3pm to 9pm. Please collect your Christmas Wonderland tickets before 9pm.
Can I purchase Christmas Wonderland tickets at the redemption counter opposite FOG Centre?
Can I top up my conservatories tickets to include Christmas Wonderland?
There is no top-up option for the conservatories tickets. If you are holding on to the conservatories’ tickets, you may purchase a separate Christmas Wonderland admission ticket, either from their website (http://www.christmaswonderland.sg/) or at the Christmas Wonderland ticketing counters onsite.
Can I top up my Christmas Wonderland ticket to include the conservatories?
Christmas Wonderland ticket holders may purchase separate Conservatories tickets from the Gardens’ ticketing counters or online ticketing portal.
Can I purchase Christmas Wonderland tickets for visit on the same day?
What’s the maximum number of tickets that I can purchase?
A maximum of six (6) tickets can be purchased from the Gardens’ online ticketing portal per transaction.
For onsite purchase, the maximum number of tickets per transaction is also 6. Please note that a valid NRIC needs to be presented with every Singapore Resident ticket purchased.
Will tickets be sold out? / Is there a daily cap to the no. of tickets?
Tickets are available in limited quantities per day and we strongly encourage visitors to purchase tickets online in advance.
I purchased Christmas Bundle tickets for the wrong date. What should I do?
Please email our Online Ticketing team at email@example.com at least three (3) working days before your intended visit date, and we will assist you from there.
I could not visit due to the rain. / I am unable to make it for the event. (i) Can I change the Christmas Bundle’s visit date? (ii) Can I have a refund?
As per the terms and conditions of sale, tickets are strictly non-refundable.
If you have not used the conservatories tickets, you may email firstname.lastname@example.org and we will assist you from there. Ticket extension requests are assessed on a case-by-case basis, subject to the Management’s approval. We would also appreciate it if you could send us a scanned copy or photo of your tickets (front and back), so that we can advise you further.
Due to long queue at the Christmas Wonderland ticket collection booth, I had less time to enjoy the event. Can I have a refund or revisit another day?
If you have already collected the Christmas Wonderland tickets, please contact email@example.com, or Christmas Wonderland’s ticketing partner Klook at +65 3158 3270 / firstname.lastname@example.org further assistance on your Christmas Wonderland tickets.
How do I make a bulk purchase? Is there group discount for the Christmas Bundle?
As the Christmas Bundle is already sold at a special rate for visitors who wish to experience both the conservatories and Christmas Wonderland, we regret that there’s no further discount.
Nonetheless, we offer corporate rates for bulk purchase of our conservatories (Flower Dome + Cloud Forest) tickets. For information on our corporate rates, please write to our Corporate Sales team at email@example.com.
To purchase Christmas Wonderland tickets in bulk, you may contact Blue Sky Events’ team at firstname.lastname@example.org for more details.
What are the operating hours?
Conservatories: 9am to 9pm, last entry & ticket sale at 8pm.
- Monday – Thursday: 9am – 4pm (last ticket sale at 3pm), 5pm – 10pm (last ticket sale at 9pm)
- Friday – Sunday and 24 – 26 Dec: 9am – 3pm (last ticket sale at 2pm), 4pm to 11pm (last ticket sale at 9pm)
- If you are visiting after 5pm (Mon – Thurs) and 4pm (Fri – Sun and 24 – 26 Dec), a Christmas Wonderland ticket is required to enter the Supertree Grove before you can purchase tickets for the OCBC Skyway.
- Monday – Thursday: 5pm – 11pm
- Friday – Sunday, Christmas Day and Boxing Day: 4pm to 11pm
- Christmas Eve: 4pm to 12.30am
- Please refer to Christmas Wonderland’s website for detailed information on the event highlights, charges and operating hours.
Can I visit the OCBC Skyway without paying for Christmas Wonderland?
The OCBC Skyway is located at the Supertree Grove, which is part of the Christmas Wonderland event. A Christmas Wonderland admission ticket is required once Christmas Wonderland starts.
Visitors who wish to visit the Skyway without paying for Christmas Wonderland tickets may do so by 3pm (Mon – Thu) and 2pm (Fri – Sun and 24 – 26 Dec).
Is re-entry allowed?
Re-entry on the same day is allowed for both conservatories and Christmas Wonderland. You may obtain a re-entry stamp from the staff at the respective exits to re-enter the attractions on the same day
Re-entry is not allowed for the OCBC Skyway.
Due to time constraint, I can’t finish everything in one day. Can I visit the conservatories and Christmas Wonderland on separate days?
Christmas Bundle holders must visit the conservatories and Christmas Wonderland on the same day.
We advise visitors to purchase separate tickets should they foresee that they are unable finish both the conservatories and Christmas Wonderland on the same day.
Do the different card (e.g. PAssion, SAFRA, NTUC, etc.) discounts for locals apply?
The Christmas Bundle is a special discounted ticket that includes admission to the conservatories and Christmas Wonderland, and is not valid in conjunction with any other promotions, vouchers, or card discounts.
Are there concessions for VWOs/SSOs?
There is no further discount for the Christmas Bundle as it is a special discounted ticket.
VWOs eligible for the Gift of Gardens scheme may email our Sales team at email@example.com to arrange concessionary tickets to the conservatories (Flower Dome & Cloud Forest).
For group purchase of Christmas Wonderland tickets, please contact Blue Sky Events at firstname.lastname@example.org.
Are there concessions for walk-in disabled visitors?
Under our Gift of Gardens scheme, holders of Comcare Long Term Assistance Scheme (Public Assistance Scheme) card, Developmental Disability Registry (DDR) card or the Public Transport Concession Card for persons with disabilities can enjoy free entry to the conservatories (Flower Dome & Cloud Forest). Please approach our Main Ticketing Hub to collect the complimentary ticket to the conservatories.
The concession applies to Flower Dome and Cloud Forest tickets only, and does not include Christmas Wonderland. Please purchase tickets for Christmas Wonderland separately.
Is entry to Christmas Wonderland free for Friends of the Gardens members?
Christmas Wonderland is an event organised by an external party, Blue Sky Events and an admission ticket is required for all visitors to enter Christmas Wonderland.
Nevertheless, we are happy to share that the event organiser - Blue Sky Events, is offering to Friends of the Gardens specially-priced admission tickets to Christmas Wonderland (for onsite purchase).
|29 Nov – 12 Dec||$6 (U.P. $10)|
|13 – 26 Dec||$8 (U.P. $10)|
*Limited to one ticket purchase per member and subject to ticket availability on event day. For Family/Family Plus membership, you can purchase up to the corresponding number of registered members under your family membership. For the full terms and conditions, please refer to our website.
Why do Friends of the Gardens members need to pay?
Christmas Wonderland is not included in the FOG membership package, which is a highly value-for-money package that includes privileges such as unlimited access to Flower Dome, Cloud Forest and OCBC Skyway all year round except on maintenance dates, complimentary 2-hourly parking, exclusive discounts at our retail and F&B outlets and more, at attractive rates. We seek the kind understanding of our members on this matter.
Are there any exclusive promotions/programmes for FOG members this Christmas?
Friends can also enjoy these members-only privileges this festive period:
Can FOG members visit the OCBC Skyway during this period without buying Christmas Wonderland tickets?
Members who wish to visit the OCBC Skyway without buying Christmas Wonderland tickets can opt to visit before 3pm (Mon - Thu) or 2pm (Fri - Sun and 24 - 26 Dec).
Where are the entrances to Christmas Wonderland?
There are 5 gates and 4 onsite ticketing booths for Christmas Wonderland. Kindly refer to Christmas Wonderland map for locations of the gates and ticketing booths for the event.
How do I book tickets for the Meadow Theatre shows?
Please visit the website of Christmas Wonderland’s ticketing partner, Klook, to book admission tickets and the add-on for the Meadow Theatre shows.