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Gardens By The Bay / Plan Your Visit

Reopening the Gardens: New Visiting Guidelines

Updated as of 1 Aug 2020

We hope that you have been soaking the beauty of our flowers and pocket gardens within Flower Dome! Our team has been busy preparing our other attractions for reopening and we have been doing our best to ensure that you enjoy nature with peace of mind.

Cloud Forest is now open to our Friends of the Gardens members, and we look forward to welcoming the rest of the public on 6 Aug 2020.

Just as we have done with the outdoor gardens, we have put in place safety measures to make our indoor gardens a place of wellness during this period, and will be reopening our attractions and amenities progressively.

Please respect the new visiting guidelines we have put in place in accordance with government regulations. You may read them in details below. It takes all of us to stay #SGUnited.  

Welcome back to Gardens by the Bay!

Before Your Visit

Pre-book your tickets

  •  

  • For the Public

    The public can purchase their timed-entry tickets online or through our Gardens by the Bay Mobile App.

    All visitors are required to pre-book their visit date and time before visiting, to ensure safe distancing and better crowd regulation.

     

    Buy Online      Buy via Mobile App

     

  • For Friends of the Gardens members

    All members are required to pre-book their visit date and time online or through our Gardens by the Bay Mobile App, before visiting the Conservatories.

     

    See guidelines for members

     

  • Please note that our onsite Ticketing Counters at Gardens by the Bay will not be open during this period.

For the Public: How to book your tickets (Online)

How to Book: Step 1
  • Step 1


    Pre-book your tickets on our ticketing website to visit the Conservatories.

How to Book: Step 2
  • Step 2


    Select your ticket type, preferred date and time to visit the Conservatories. You may also buy Shuttle Service tickets as an add-on option if you plan to ride from Bayfront Plaza to the Conservatories (and vice versa).

     

How to Book: Step 3
  • Step 3


    Check your booking and complete your ticket purchase.

How to Book: Step 4
  • Step 4


    Present your e-Ticket at at the respective Conservatory entrances for admission.




Download the Official Gardens by the Bay
Mobile App & Optimise your visit

App features include pre-booking of timed-entry tickets to visit the Conservatories, SafeEntry check-in and check-out, contactless e-Card scan for members, automatic parking redemption and other features!

Should you encounter difficulties in downloading the Gardens by the Bay Mobile App, you may also book your timed-entry tickets online.

For iPhones and iPads
Requires iOS 11.0 or later
mobile app iOS
For Android devices
Android 7.0 and up
App for android

Know our operating hours

  • Attractions

    Flower Dome and Far East Organization Children’s Garden are now open to all visitors. Cloud Forest will open first to our Friends of the Gardens members on 30 Jul, and we look forward to welcoming the rest of the public from 6 Aug onwards.


    The rest of our attractions will remain closed until further notice.

  • Attraction Status Operating Hours
    Cloud Forest

    From 30 Jul - Open to Friends of the Gardens members

     

    From 6 Aug - Open to the public

    9.00am - 8.00pm
    Flower Dome Open 9.00am - 8.00pm
    Far East Organization Children's Garden Open 9.00am - 8.00pm
    Outdoor Gardens Open 5.00am - 2.00am
    Supertree Observatory Closed until further notice  
    Floral Fantasy Closed until further notice  
    OCBC Skyway Closed until further notice  

     

  • Food & Beverage Outlets, Services and Amenities

    The following list of Food & Beverage outlets, Services and Amenities will be open and available for visitors:

  • Service / Amenity / F&B Establishment Reopening / Available Date Operating Hours
    Car Parks:
    • Main Entrance (basement)
    • The Meadow
    • Satay by the Bay
    • Bayfront Plaza
    • Bay East

    Open

    5.00am - 2.00am
    Pollen Open Open from Wednesdays to Sundays only
    Lunch: 12.00pm - 3.00pm
    Dinner: 6.00pm - 10.00pm
    Fennel Café Open Open from Wednesdays to Sundays only
    Breakfast: 10.00am - 11.00am
    Lunch: 11.30am - 2.30pm
    Afternoon tea: 3.00pm - 4.30pm
    Dinner: 6.00pm - 8.00pm
    Majestic Bay Open Lunch: 11.30am - 3.00pm
    Dinner: 5.30pm - 8.00pm
    McDonald's Open 11.00am - 8.00pm
    Cafe Crema Open 8.30am - 6.30pm
    Bakerzin Open 11.00am - 7.00pm
    Cafe Aster

    Open

    Open on Tuesdays - Sundays only
    11.00am - 6.00pm
    Children's Garden Cafe Open for takeaway services Open from Sat - Sun and on Public Holidays only
    9.00am - 8.00pm
    Conservatory Cafe Open for takeaway services 9.00am - 8.00pm
    Satay by the Bay Open with selected stalls:
    - Marina Live Seafood
    - Makan by the Bay (Halal, closed on Mondays)
    - Thai Cuisine
    - Huat Huat chicken wings
    - GeyLang Lor 29 Hokkien Mee
    - 26 @ Marina Live Seafood (Steam boat)
    - Satay stalls
    - Drink stall
    10.30am - 10.00pm
    Supertree Food Hall

    Open with selected stalls:
    - Texas Chicken (Halal)
    - Chutney Mary
    - Pho Street
    - Hill Street Coffee Shop
    - Cafe Coco

    11.00am - 7.00pm
    Shuttle Service

    Tickets available for purchase for Ticket Holders with valid time slot

     

    Free for Friends of the Gardens members with valid time slot until 7 Feb 2021

    9.00am - 8.00pm
    Wheelchair and stroller rental* Open
    (Available at Arrival Gift Shop)
    9.00am - 7.00pm
    Arrival Gift Shop Open 9.00am - 8.00pm
    Conservatory Gift Shop Open 9.00am - 8.00pm

     

    Our other Gift Shops, Information Counters, Visitor Service Centre and Ticketing Counters will remain closed until further notice.

     

    *For a complete list of services and amenities available, please refer here.


Upon Your Arrival

Entry Requirements
- Visitors are strongly advised to arrive on time and to visit the Conservatories within their selected time slot, as entry may not be allowed if the subsequent entry time has reached its quota.

- Check-in via SafeEntry. Visitors can scan the SafeEntry QR Code at the attraction entrance or activate it via the Gardens by the Bay Mobile App.

- Prepare your booking. Have your timed-entry tickets ready for admission. Please note that re-entry is not permitted once you have left the Conservatories. 


During Your Visit

Mask up!
Please wear a mask at all times, except when eating and drinking. Masks may be removed when performing strenuous activity such as jogging, cycling.

 

Other light exercises like playing ball or dog walking etc are not considered strenuous activities.

Follow Safe Distancing Measures

  • Keep a safe distance between each other, especially in queues and crowded areas.

Maintain Personal Hygiene

  • Please keep clean and maintain personal hygiene throughout your visit. Hand sanitisers are available at key contact areas for your convenience.

Group size of 5

  • When visiting, group size should not exceed 5 persons.

Monitor your health

  • If you are feeling unwell, we encourage you to stay home or seek medical attention immediately.

How we're keeping you safe

  • The safety of our visitors remains our top priority. During this period, the number of visitors entering the Conservatories at any given time will be reduced by 75 per cent. In addition, here are other precautionary measures we put in place to ensure visiting is safe for everyone.

     

    These measures include the following:

    • Temperature screening
    • Safe distancing of 1m and floor markers to guide people in complying
    • Automatic entry and exit doors
    • One-directional flow of visitors inside the Conservatory
    • Self-disinfecting coating on commonly touched surfaces like lift buttons and escalator railings
    • Sanitisation of public amenities like toilets every hour
    • Hand sanitisers available at all entrances, exits and high contact areas
    • Equipping the air-chilling system in the Conservatories with high performance germicidal Ultra Violet (C) emitters similar to those used in healthcare institutions to improve air quality
  • The preventive measures implemented to ensure the safety and wellbeing of our visitors have been validated by a government-appointed agency, and Gardens by the Bay has been awarded the SG Clean Quality Mark by the Singapore Government.

    For more information, visit http://sgclean.gov.sg.

Visit the gardens

18 Marina Gardens Drive
Singapore 018953
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