Important Notice
  1. Vaccinated-Differentiated Safe Management Measures for Attractions
    In line with the latest government guidelines, groups of up to 5 fully-vaccinated persons will be allowed entry to our gated attractions from 22 Nov 2021. Refer to MOH guidelines for more information.

    An individual is considered fully vaccinated if he/ she has been:
    • Received the full regimen of Pfizer-BioNTech/Comirnaty, Moderna or WHO EUL vaccines, with an additional two weeks for the vaccine to be fully effective,
    • Fully recovered from COVID-19,
    • Has obtained a negative result on a preevent test taken in the past 24 hours before the expected end of the visit.

     

    Unvaccinated children aged 12 years and below may be included within the group of 5. If visitors in the group are children aged 12 years and below, they must be from the same household. If there are children and fully-vaccinated adults in the group, the adults can be from a different household as the children.

    Visitors are required to provide proof of their vaccination status via the TraceTogether app or Token upon entering the gated attractions (Flower Dome, Cloud Forest, Floral Fantasy, OCBC Skyway and Supertree Observatory). Visitors are reminded to wear a mask at all times, including during photo-taking.

     

  2. Pre-booking of entry time slot required for all visitors
    Please note that all visitors to the attractions are required to pre-book an entry time slot online, and to visit during the selected time to ensure safe distancing and to better regulate crowds. This will help to create a safer environment for all. We appreciate your understanding and patience on this matter.

  3. Revised Opening Hours for Attractions and F&B establishments
    Far East Organization Children's Garden remains closed from 22 Jul 2021 till further notice. Selected F&B establishments are open for dine-in. Click here for our Opening Hours

  4. Vaccinated-Differentiated Safe Management Measures for F&B establishments
    In line with the latest government guidelines from 22 Nov 2021, groups of up to 5 fully-vaccinated diners regardless of household will be allowed entry to our F&B establishments. Click here for more information.

How we are keeping you safe

SG Clean

Our attractions are now open to all visitors. Just as we have done with the outdoor gardens, we have put in place safety measures to make our indoor gardens a place of wellness during this period.

Please respect the new visiting guidelines we have put in place in accordance with government regulations, detailed below. It takes all of us to stay #SGUnited.

The safety of our visitors remains our top priority. During this period, our attractions are operating at limited capacity and the number of visitors entering the attractions at any given time will be reduced. In addition, here are other precautionary measures we put in place to ensure visiting is safe for everyone.
 

These include:

  • Deployment of Safe Distancing Ambassadors on site and installation of floor markers placed 1m apart to guide visitors
  • Automatic entry and exit doors to reduce contact
  • Regular application of self-disinfecting coating on high contact surfaces like lift buttons and escalation railings
  • Hourly sanitisation of public amenities like toilets
  • Hand sanitiser solution available at all entrances, exits and high contact areas
  • The conservatories’ air chilling system is equipped with high performance germicidal Ultra Violet (C) emitters similar to those used in healthcare institutions to improve air quality


The preventive measures implemented have been validated by a government-appointed agency, and Gardens by the Bay has been certified and awarded the SG Clean quality mark by the Singapore Government. SG Clean is a national mark of excellences that recognises business that adhere to high standards of environmental public hygiene on their premises. Find out more about SG Clean at sgclean.gov.sg


Booking your visit

Book your visit online in advance

The public can purchase their timed-entry tickets online or through our Gardens by the Bay Mobile App. All visitors are required to book their date and time of visit to facilitate safe distancing and crowd regulation.

For Supertree Observatory, limited number of tickets can be purchased at the self-service ticketing kiosk located at the attraction's entrance.

Step 1

Book your tickets on our ticketing website to visit the attractions.

Step 2

Select ticket type, as well as your preferred date and time of visit. Shuttle Service tickets can also be purchased at this point.

Step 3

Review your booking and complete the ticket purchase.

Step 4

Present your e-ticket at our attraction(s) for admission.

*Visitors who have already purchased your ticket, or entitled to a complimentary entry, are still required to book your time slot.

All members are required to pre-book their visiting date and time online or through our Gardens by the Bay Mobile App, before visiting the attractions. Admission will only be allowed to members with a time slot booking.

Step 1

Visit our website to book tickets to our attractions. A fee applies for admission to Floral Fantasy and Supertree Observatory.

Step 2

Select ticket type, as well as your preferred date and time of visit.

Step 3

Review your booking and complete the ticket purchase.

Step 4

Present your membership card or QR code sent to you via email at our attraction(s) for admission.


All Season Pass holders are required to pre-book their visiting date and time online or through our Gardens by the Bay Mobile App, before visiting the attractions. Admission will only be allowed to members with a time slot booking.

Step 1

Visit our website to book tickets to Cloud Forest and Flower Dome.

Step 2

Select ticket type, as well as your preferred date and time of visit.

Step 3

Review your booking and complete the ticket purchase.

Step 4

Present your membership card or QR code sent to you via email at our attraction(s) for admission.

Visitorship status of Outdoor Gardens

Gardens Visitorship Status
Waterfront Promenade Low
The Meadow Low
Supertree Grove Low
Bay East Garden Low
Bay Central Garden Low

High - This area is currently experiencing high visitorship. Please refrain from visiting this area now.
Moderate  - This area is currently experiencing moderate visitorship. If you are visiting, please practise safe distancing.
Low - If you intend to visit, please ensure a safe distance of at least a metre apart from others.


Upon your arrival

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Entry requirement
  • Visitors are strongly advised to arrive on time and to visit the attractions within their selected time slot, as entry may not be allowed if the subsequent entry time has reached its quota.
  • Check in via TraceTogether-only SafeEntry. From 17 May 2021, SafeEntry check-in to the Gardens' ticketed attractions must be done through the TraceTogether app or TraceTogether token only.
  • Prepare your booking. Have your timed-entry tickets ready for admission. Please note that re-entry is not permitted once you have left the attraction. 

During your visit

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Mask up!
  • Please wear a face mask at all times while in the Gardens, including moments when personal photos are being taken.
  • Face masks may only be removed when eating, drinking and performing strenuous activities such as jogging and cycling. Low intensity exercises (as defined by Sport Singapore) including yoga and pilates are not considered strenuous activities.
  • In accordance with the latest government guidelines, wedding couples who are at Gardens must also wear their face masks at all times, including during photo-taking.
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Follow Safe Distancing Measures

Keep a safe distance between each other, especially in queues and crowded areas.

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Group sizes should not exceed 5 fully-vaccinated persons

When visiting, group sizes should not exceed 5 fully-vaccinated persons* (as mandated by the government for Vaccinated-Differentiated Safe Management Measures from 22 Nov 2021), with no intermingling between groups. Please refer to MOH’s guidelines for more information.

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Maintain personal hygiene

Protect yourself and the people around you by maintaining good personal hygiene! Wash your hands frequently and feel free to use the hand sanitiser solution provided at key contact areas around the Gardens!

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Monitor your health

Stay home and seek medical attention immediately if you’re feeling unwell.


Frequently Asked Questions for
COVID-19 Advisory

Learn More

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