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Gardens By The Bay / Join Us

Welcome back!

Dear Friends of the Gardens,

Welcome back to the Gardens! Because your safety matters, our attractions will reopen in phases. Flower Dome, Cloud Forest, OCBC Skyway and Floral Fantasy are now open to all visitors. Supertree Observatory will be reopening from 1 Dec 2020 to the public and Friends of the Gardens members.

To ensure that Gardens remains a place of wellness for you to enjoy with peace of mind, we would like to request that you take note of the following guidelines before your visit. We thank you in advance for adhering to the visiting guidelines and we seek your patience and kind understanding for any inconvenience that may arise.

Before Your Visit

Pre-Book Your Time Slot Before
Your Visit

All members are required to pre-book their visit date and time online or via our Gardens by the Bay Mobile App, before visiting the Gardens to ensure safe distancing and better regulate crowds.

For Floral Fantasy, an admission fee applies. For Supertree Observatory, limited tickets can be purchased from a self-service Ticketing kiosk at the attraction entrance starting 1 Dec 2020.


Pre-book your time slot:

Book Online  Book via Mobile App


Frequently Asked Questions

How to book your visit (Online)

How to Book: Step 1
How to Book: Step 2
  • Step 2


    Select your preferred visit date and time to visit the attractions.

How to Book: Step 3
  • Step 3


    Review and complete your booking.

How to Book: Step 4
  • Step 4


    Present your membership card and QR code sent via email for scanning at the respective attraction entrances.

Members are allowed to book up to a total of 5 active time slots at any one time. Members can book for five visitors per time slot. All visitors whom you book the time slot for, must be Friends of the Gardens members.


Download the official Gardens by the Bay
mobile app & optimise your visit!

App features include pre-booking of entry time slots to visit the attractions, SafeEntry check-in and check-out, contactless e-Card scan, automatic parking redemption and other features!

View Quick Start Guide

Should you encounter difficulties in downloading the Gardens by the Bay Mobile App, you may also book your visit time slot online. If you need further assistance, please drop us an email at friends@gardensbythebay.com.sg and we will get back to you soon.  

 

For iPhones and iPads
Requires iOS 11.0 or later
mobile app iOS
For Android devices
Android 7.0 and up
App for android

Complimentary 2 Hours Parking

Friends of the Gardens enjoy 2 hours of complimentary parking. Simply update your vehicle IU number via our Gardens by the Bay Mobile App to automate the process. Please allow us at least 5 working days (excluding Weekends & Public Holidays) to process the update in our car park system.

How to Book: Step 1

  • In the Gardens by the Bay Mobile App, tap on 'My Particulars' and register your car plate number and vehicle IU number.

How to Book: Step 2

  • Our car park system will automatically offset 2 hours worth of parking charges based on the provided IU number.

For more information on getting here and available parking, click here.
 

Updated Operating Hours for Attractions

  • Attraction Status Operating Hours
    Floral Fantasy*

    Open

     

    Fantasy Theatre ('Flight of the Dragonfly' 4D Ride) remains closed until further notice. 

    Weekdays:
    10.00am - 7.00pm

     

    Sat, Sun & Public Holidays:
    10.00am - 8.00pm

    Supertree Observatory*

    From 1 Dec - Open to public and Friends of the Gardens members

    Daily, 4.00pm - 10.00pm

    Flower Dome* Open Daily, 9.00am - 9.00pm
    Cloud Forest* Open Daily, 9.00am - 9.00pm
    OCBC Skyway* Open Daily, 9.00am - 9.00pm
    Far East Organization Children's Garden* Open

    Tue^ - Fri: 9.00am - 7.00pm


    Sat, Sun & Public Holidays: 9.00am - 9.00pm

     

    ^Closed on Tuesday if the preceding Monday is a public holiday.

    Outdoor Gardens Open Daily, 5.00am - 2.00am

     

     

    *Some attractions may close for maintenance.
    See closure dates

     

    Please note that members without a time slot booking will be denied entry to enter the attractions.


Upon Your Arrival

Entry Requirements
- Members are strongly advised to arrive on time and to visit the attractions within their selected time slot, as entry may not be allowed if the subsequent entry time has reached its quota.

Check-in via SafeEntry. Members can scan the SafeEntry QR Code at the attraction entrance or activate it via the Gardens by the Bay Mobile App.

- If you have booked your time slot online, present your membership card and scan QR code sent via email at the attraction entrance for admission.
- If you have booked your time slot via our Mobile App, scan your e-Card in the Gardens by the Bay Mobile App at the attraction entrance for admission. 
*Please note that re-entry is not permitted once you have left the attractions. 


During Your Visit

How we're keeping you safe
Mask up!
Please wear a face mask at all times while in the Gardens, including moments when personal photos are being taken.

 

Face masks may be removed when eating, drinking and performing strenuous activity such as jogging, cycling. Other light exercises like playing ball or dog walking etc are not considered strenuous activities.

Follow Safe Distancing Measures

  • Keep a safe distance between each other, especially in queues and crowded areas.

Group size of 5

  • When visiting, group size should not exceed 5 persons.

Maintain Personal Hygiene

  • Please keep clean and maintain personal hygiene throughout your visit. Hand sanitisers are available at key contact areas for your convenience.

Monitor your health

  • If you are feeling unwell, we encourage you to stay home or seek medical attention immediately.

How we're keeping you safe

  • The safety of our visitors remains our top priority. During this period, our attractions are operating at limited capacity and the number of visitors entering the attractions at any given time will be reduced. In addition, here are other precautionary measures we put in place to ensure visiting is safe for everyone.

     

    These measures include the following:

    • Temperature screening
    • Safe distancing of 1m and floor markers to guide people in complying
    • Automatic entry and exit doors
    • One-directional flow of visitors inside the attractions
    • Self-disinfecting coating on commonly touched surfaces like lift buttons and escalator railings
    • Sanitisation of public amenities like toilets every hour
    • Hand sanitisers available at all entrances, exits and high contact areas
    • Equipping the air-chilling system in the Conservatories with high performance germicidal Ultra Violet (C) emitters similar to those used in healthcare institutions to improve air quality
  • The preventive measures implemented to ensure the safety and wellbeing of our visitors have been validated by a government-appointed agency, and Gardens by the Bay has been awarded the SG Clean Quality Mark by the Singapore Government.

    For more information, visit http://sgclean.gov.sg.

Visit the gardens

18 Marina Gardens Drive
Singapore 018953
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