Dear Friends of the Gardens,
Welcome back to the Gardens!
To ensure that Gardens remains a place of wellness for you to enjoy with peace of mind, we would like to request that you take note of the following guidelines before your visit. We thank you in advance for adhering to the visiting guidelines and we seek your patience and kind understanding for any inconvenience that may arise.
All members are required to pre-book their visit date and time online or via our Gardens by the Bay Mobile App, before visiting the Gardens to ensure safe distancing and better regulate crowds. Admission will only be allowed to members with a time slot booking.
For Floral Fantasy, an admission fee applies. For Supertree Observatory, limited tickets can be purchased from a self-service Ticketing kiosk at the attraction entrance.
Pre-book your time slot:
*Some attractions may close for maintenance.
See closure dates
Please note that members without a time slot booking will be denied entry to enter the attractions.
- Check-in via SafeEntry. Members can scan the SafeEntry QR Code at the attraction entrance or activate it via the Gardens by the Bay Mobile App.
- If you have booked your time slot online, present your membership card and scan QR code sent via email at the attraction entrance for admission.
- If you have booked your time slot via our Mobile App, scan your e-Card in the Gardens by the Bay Mobile App at the attraction entrance for admission.
*Please note that re-entry is not permitted once you have left the attractions.
Face masks may only be removed when eating, drinking and performing strenuous activity such as jogging, cycling. It may also only be momentarily removed by wedding couples for photo-taking in their wedding gowns as they capture their once in a lifetime moment here in the Gardens.
Please remember to put your mask back on after these activities. Other light exercises like playing ball or dog walking etc are not considered strenuous activities.