Dear Friends of the Gardens,
Welcome back to the Gardens!
To ensure that Gardens remains a place of wellness for you to enjoy with peace of mind, we would like to request that you take note of the following guidelines before your visit. We thank you in advance for adhering to the visiting guidelines and we seek your patience and kind understanding for any inconvenience that may arise.
Before Your Visit
Pre-Book Your Time Slot Before
Your Visit
All members are required to pre-book their visit date and time online or via our Gardens by the Bay Mobile App, before visiting the Gardens to ensure safe distancing and better regulate crowds. Admission will only be allowed to members with a time slot booking.
For Floral Fantasy, an admission fee applies. For Supertree Observatory, limited tickets can be purchased from a self-service Ticketing kiosk at the attraction entrance.
Pre-book your time slot:
Book Online Book via Mobile App
*Some attractions may close for maintenance.
See closure dates
Please note that members without a time slot booking will be denied entry to enter the attractions.
How to book your visit (Online)
Members are allowed to book up to a total of 5 active time slots at any one time. Members can book for five visitors per time slot. All visitors whom you book the time slot for, must be Friends of the Gardens members.
Download the official Gardens by the Bay
mobile app & optimise your visit!
App features include pre-booking of entry time slots to visit the attractions, SafeEntry check-in and check-out, contactless e-Card scan, automatic parking redemption and other features!
Should you encounter difficulties in downloading the Gardens by the Bay Mobile App, you may also book your visit time slot online. If you need further assistance, please drop us an email at friends@gardensbythebay.com.sg and we will get back to you soon.
For iPhones and iPads
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For Android devices
Android 7.0 and up.png.renderimage.170.96.png "App for android")
Complimentary 2 Hours Parking
Friends of the Gardens enjoy 2 hours of complimentary parking. Simply update your vehicle IU number via our Gardens by the Bay Mobile App to automate the process. Please allow us at least 5 working days (excluding Weekends & Public Holidays) to process the update in our car park system.
For more information on getting here and available parking, click here.
Upon Your Arrival
Entry Requirements
- Check-in via SafeEntry. Members can scan the SafeEntry QR Code at the attraction entrance or activate it via the Gardens by the Bay Mobile App.
- If you have booked your time slot online, present your membership card and scan QR code sent via email at the attraction entrance for admission.
- If you have booked your time slot via our Mobile App, scan your e-Card in the Gardens by the Bay Mobile App at the attraction entrance for admission.
*Please note that re-entry is not permitted once you have left the attractions.
During Your Visit
Mask up!
Face masks may only be removed when eating, drinking and performing strenuous activity such as jogging, cycling. It may also only be momentarily removed by wedding couples for photo-taking in their wedding gowns as they capture their once in a lifetime moment here in the Gardens.
Please remember to put your mask back on after these activities. Other light exercises like playing ball or dog walking etc are not considered strenuous activities.
How we're keeping you safe
The safety of our visitors remains our top priority. During this period, our attractions are operating at limited capacity and the number of visitors entering the attractions at any given time will be reduced. In addition, here are other precautionary measures we put in place to ensure visiting is safe for everyone.
These measures include the following:
- Temperature screening
- Safe distancing of 1m and floor markers to guide people in complying
- Automatic entry and exit doors
- One-directional flow of visitors inside the attractions
- Self-disinfecting coating on commonly touched surfaces like lift buttons and escalator railings
- Sanitisation of public amenities like toilets every hour
- Hand sanitisers available at all entrances, exits and high contact areas
- Equipping the air-chilling system in the Conservatories with high performance germicidal Ultra Violet (C) emitters similar to those used in healthcare institutions to improve air quality
- The preventive measures implemented to ensure the safety and wellbeing of our visitors have been validated by a government-appointed agency, and Gardens by the Bay has been awarded the SG Clean Quality Mark by the Singapore Government.
The SG Clean quality mark is a national mark of excellence for businesses that adhere to high standards of environmental public hygiene on their premises.
For more information, visit http://sgclean.gov.sg.