We regret to share that we do not have the option to convert single-entry admission tickets to the Autumn Special Pass.
However, we may refund your admission tickets. Please note that we are not able to offer refunds for tickets purchased with the SingapoRediscover Vouchers (SRV). In accordance to SRV guidelines, the SRV cannot be used for purchase of membership programmes and passes.
Kindly provide the below information so that we can assist on your refund request:
Ticket type and quantity
Last four digits of the credit card used
Please note that the refund will take approximately 4 to 6 weeks of processing upon receiving the requested details. In the meantime, you may purchase the Autumn Special Passes in a new transaction from our Gardens by the Bay Mobile App or website.