FAQ - Christmas at the Gardens 2021


General

Poinsettia Wishes floral display

The well-loved seasonal floral display is inspired by traditional confectionery from the Nordic countries, with a eight-metre-tall cupcake ferris wheel as one of the highlights. Look out for other larger-than-life delightful “treats”, such as a candied apple Christmas carriage, candy canes and adorable gingerbread decorations in the shape of animals found in the Nordic region. Complementing the experience is a stream of “snow”, dazzling Luminarie installations and festive plants such as poinsettias, cyclamens, skimmias, violas, helleborus and real Christmas trees.

Date: 26 November 2021 – 3 January 2022
Time: 9am – 9pm (last admission 8.30pm)
Location: Flower Dome
Details: Admission charge to Flower Dome applies. 

 

Christmas Programmes (Free) 

Celebrate this festive season with a variety of performances featuring various groups and individuals such as St Lucia Choir, The Salvation Army, Adelyn Koh,  Hummingbird Music – the Dawn Wong Quartet and Concordia String Quartet as well as a special appearance by Santa this December!

Date: 4 – 12 December 2021
Time: Various
Location: Flower Field Hall (Beside Flower Dome entrance)
Details: Programmes are free, pre-booking of tickets/ time slots are required.

 

Christmas Wonderland, Singapore’s biggest yuletide event is back to illuminate Gardens by the Bay from 3 December 2021 to 2 January 2022 with a whole new array of stunning light installations and festive offerings. Marvel at the spectacular Light Displays, take a photo with Santa Claus, be mesmerised by the Garden Rhapsody Light and Sound Show, have a go at Carnival Games, hop onto a Venetian Double-Storey Carousel, dine on Festive Treats, shop for gifts at Mistletoe Alley Market, and more! 

Date: 3 December 2021 – 2 January 2022
Time: 6.30pm – 10.30pm
Location: Supertree Grove
Details: Admission charge applies. Visit christmaswonderland.sg for details.

Attractions Information

Christmas Wonderland 2021 is back with light installations and festive offerings such as Carnival games, F&B and retail shops. However, admissions will be controlled via 4 time slots daily.

You may visit www.gardensbythebay.com.sg/christmas for the list of festive events.

  Activity Location Dates
1 Poinsettia Wishes Floral Display Flower Dome* 26 Nov - 3 Jan
2 Flight of the Moth Orchid display Cloud Forest* From 30 Jul
3 Christmas Programmes:    
  St Lucia Choir Flower Field Hall# (Beside Flower Dome entrance) 4 Dec | 3.00pm, 5.00pm
  Performances by The Salvation Army Band 5 Dec | 3.00pm
  Performances by Adelyn Koh 5 Dec | 5.00pm
  Performances by Hummingbird Music – the Dawn Wong Quartet

5 Dec | 7.00pm

  Santa Meet & Greet 11 Dec | 10.00am, 11.00am, 12.00pm
  Concordia String Quartet 12 Dec | 3.00pm, 5.00pm
4 Once Upon A Time on The Orient Express West Lawn* (next to Bayfront Plaza) till 5 Jan 2022
5 Otah & Friends (Volume 2: Blast off) Cannonball Room* (Beside Supertree Food Hall at Supertree Grove) till 3 Jan 2022
6 Jumptopia: Wonder Gardens Bayfront Pavilion* 20 Dec - 3 Jul 2022

* Admission charges apply.

 # Programmes are free, pre-booking of tickets/ time slots are required.

For the period of 3 Dec 2021 to 2 Jan 2022:

Conservatories & OCBC Skyway 9.00am - 9.00pm (last admission: 8.30pm)
Floral Fantasy

Mon-Fri: 10.00am – 7.00pm (last admission: 6.30pm)

Sat, Sun, PH: 10.00am – 8.00pm (last admission: 7.30pm)

Supertree Observatory 6.30pm - 10.30pm
Shuttle Service 9.00am – 9.00pm daily (last ticket sale: 8.30pm)
Conservatory & Arrival Gift Shops 9.00am - 9.00pm
Supertree Grove

5.00am – 5.30pm 

Closed to public from 5.30pm onwards in preparation for Christmas Wonderland

Christmas Wonderland (Supertree Grove) 6.30pm – 10.30pm (hourly time slots, last admission at 9.30pm)

Information/ Lost & Found

  • Friends of the Gardens centre

9.00am - 9.00pm

Ticketing

  1. For Christmas Wonderland only, tickets can be purchased from christmaswonderland.sg. Tickets are only available online from 23 Nov 2021.

    • Pre-booking of time slots for Christmas Wonderland (in hourly slots from 6.30pm - 9.30pm) are needed.

  2. If you intend to visit the Gardens’ conservatories (Flower Dome and/or Cloud Forest) together with Christmas Wonderland, from 26 Nov 2021 you may purchase the Christmas Bundle to enjoy up to 10% savings, from Gardens by the Bay’s website (www.gardensbythebay.com.sg).

    • Pre-booking of time slots for the conservatories (half hourly from 9am - 9pm) and Christmas Wonderland (in hourly slots from 6.30pm - 9.30pm) are needed. Please note a separate ticket is required for Children under 3 years old to Christmas Wonderland.

Christmas bundle

ADMISSION TICKETS PRE-EVENT
(3 DEC - 16 DEC)
PRE-EVENT
(17 DEC - 2 JAN)
SAME DAY PURCHASE
One Conservatory + Christmas Wonderland Bundle Adult: $18 (U.P. $19)
Child: $11 (U.P. $13)
Senior: $11 (U.P. $15)
Adult: $20 (U.P. $21)
Child: $11 (U.P. $13)
Senior: $13 (U.P. $17)
Adult: $21 (U.P. $22)
Child: $11 (U.P. $13)
Senior: $14 (U.P. $18)
Two Conservatories + Christmas Wonderland Bundle Adult: $23 (U.P. $27)
Child: $15 (U.P. $17)
Senior: $18 (U.P. $22)
Adult: $25 (U.P. $29)
Child: $15 (U.P. $17)
Senior: $20 (U.P. $24)
Adult: $26 (U.P. $30)
Child: $15 (U.P. $17)
Senior: $21 (U.P. $25)
Two Conservatories + Supertree Observatory + Christmas Wonderland Bundle (Limited to 80 daily) Adult: $29 (U.P. $37)
Child: $18 (U.P. $23)
Senior: $21 (U.P. $28)
Adult: $31 (U.P. $39)
Child: $18 (U.P. $23)
Senior: $23 (U.P. $30)
Adult: $32 (U.P. $40)
Child: $18 (U.P. $23)
Senior: $24 (U.P. $31)

 

  • Sale period is from 26 Nov 2021 (in limited quantity, while stocks last), for visit dates from 3 Dec 2021 – 2 Jan 2022.

  • Applicable for Singapore residents only.

  • Child Age: 3-12 years old 

  • Senior Age: 60 years old and above

  • Visits for all attractions in the Christmas Bundle must be completed on the same day. Strictly no refund, exchange or re-schedule allowed (example: in the event of inclement weather).

  • Children aged below 3 years:

    • Do not require Bundle/ Flower Dome/ Cloud Forest/ Supertree Observatory tickets.   

    • Due to prevailing government regulations on capacity controls of unvaccinated children, the number of children aged 12 years and under allowed into Christmas Wonderland is strictly controlled. 

    • Children below 3 years old require separate admission tickets to Christmas Wonderland. Please visit christmaswonderland.sg for details on how to obtain a ticket.

       


Christmas Wonderland only

  • Starting from $7 per Adult, $5 for Children (3 to 12 yrs old). 

  • Due to prevailing government regulations on capacity controls of unvaccinated children, the number of children aged 12 years and under allowed into Christmas Wonderland is strictly controlled. 

  • Children below 3 years old require separate admission tickets to Christmas Wonderland. Please visit christmaswonderland.sg for details on how to obtain a ticket.  

  • Tickets can be purchased from christmaswonderland.sg

  • Tickets are on sale from 23 Nov. 

  • Maximum 8 tickets can be purchased per transaction, but prevailing group sizes apply based on Safety Management Measures rules.  

To adhere to safety management measures, Christmas Wonderland and Christmas Bundle tickets will only be sold online.

To adhere to safe management measures, time slot capacities are strictly controlled. You will be required to select a time slot for your conservatory and Christmas Wonderland visit when placing your Christmas Bundle booking at ticket.gardensbythebay.com.sg. All visits must be completed on the same day. 

Yes, you can if you have purchased the Christmas Bundle from ticket.gardensbythebay.com.sg.

A maximum of 8 tickets are allowed per transaction, but prevailing group sizes apply based on Safety Management Measures rules.  

Tickets are only valid on the day indicated on your e-ticket.

As the Christmas Bundle is a special discounted ticket, rescheduling is not allowed.

Please purchase a separate ticket from christmaswonderland.sg as there is no top-up option for existing conservatory tickets. 

  • For admission to the conservatories, children under 3 years old do not require tickets / time slots.

  • For Christmas Wonderland, session numbers are strictly controlled to adhere to safe management measures for events. Children below 3 years old require separate admission tickets to Christmas Wonderland. Please visit christmaswonderland.sg for details on how to obtain a ticket for your child who is below 3 years old.

As the Christmas Bundle is a special discounted ticket and it is non-refundable. 

Admission

There are four timings to choose from, with hourly sessions between 6.30pm to 10.30pm. To adhere to safe management measures, session numbers are strictly controlled.

While some degree of flexibility may be accorded depending on ground capacity, visitors are strongly advised to adhere to the timing indicated on your ticket. 

OCBC Skyway is outside the Christmas Wonderland grounds this year. Visitors will not need a Christmas Wonderland ticket to access it.

From 3 Dec 2021 to 2 Jan 2022, Supertree Observatory will be open and is within the Christmas Wonderland grounds. Visitors will need a Christmas Wonderland ticket to access it. You may purchase a ticket via: 

  • Online: Packaged with our Christmas Bundle at ticket.gardensbythebay.com.sg

  • On site: Limited tickets are available on site near Supertree Observatory entrance. Do note that you will require a Christmas Wonderland ticket to access it.  

Please refer to our website for closure dates.

Christmas Wonderland is a rain or shine event. Visitors are encouraged to bring umbrellas and ponchos in case it rains.

All the attractions in the Christmas Bundle need to be completed on the same day.

F&B / Retail / Other visitor info

There are 2 entrances both along the Colonnade, one near the Koi Pond and another near OCBC Skyway ticketing counter.

You may walk past Shake Shack & Floral Clock towards Supertree Grove. The nearest entrance is along the Colonnade, near the OCBC skyway ticketing counter. 

There are two routes: 

  • Exit Supertree Food Hall, walk past Texas Chicken and turn left up the staircase to “World of Plants”. Turn right and walk towards the “Planet” sculpture and cross The Meadow bridge to reach Bayfront Plaza/ MRT. 

  • Walk towards the Floral Clock, and make your way through Heritage Garden (from Indian Garden to Malay Garden) and cross the Dragonfly bridge to reach Bayfront Plaza. 

  • The car parks/ drop off points nearest to the Christmas Wonderland entrances are the Main Entrance basement car park and The Meadow car park.

  • If you purchased the Christmas Bundle, we suggest parking at the Main Entrance basement car park so that you can visit the conservatories first.

     

  • We generally recommend setting aside 1 hour for each conservatory.

  • For Christmas Wonderland, admission will take place hourly.

  • There are F&B options in the Christmas Wonderland grounds this year.

  • Visitors can also dine at Cafe Aster at Bayfront Plaza or Supertree Food Hall at the Supertree Grove, which are closest to Christmas Wonderland’s entrances and exits.

Food and drinks are not allowed in Christmas Wonderland grounds as visitors are required to have their mask on at all times under the Government’s safe management measures.

There is however, a designated area ELFresco- with dining options available for visitors.  

Carnival Games such as Fishy Fishy, Darts, Blockbuster and Bowling are available for enjoyment.


The Double-Storey Carousel is back this year, visitors are advised to pre-book tickets and time slots online as tickets are limited. Please visit christmaswonderland.sg for more details.

Due to continuing nationwide restrictions brought about by the COVID-19 pandemic, there will be no Blizzard Time this year. 

Pets are allowed as long as they are leashed, and their waste is disposed of in a proper manner. Pets will not be allowed into ELFresco (Food & beverages area), as well as onto the Carousel. 

There are no toilets inside the Christmas Wonderland grounds. The nearest toilets are at Bayfront Plaza and next to Supertree Food Hall which are close to Christmas Wonderland’s entrances and exits.

Yes, the Christmas Wonderland grounds are barrier-free and wheelchair accessible, except for the following attractions: Carousel and La Casa di Santa Claus. 

Tripods are not advisable due to crowd management and in consideration of other visitors’ experience.

All visitors will only be entitled to their selected time slot and will not be allowed to re-enter or change slots at any given time.

No, bicycles, scooters, skateboards and personal mobility devices (PMDs) are not allowed into the event grounds. 

  • Visitors are required to pre-purchase their tickets online. Advance booking prices are only valid till 11.59pm the day before the visit. Visitors are encouraged to be punctual for their allocated time slot.

  • To adhere to safe management measures, session numbers are strictly controlled. All visitors regardless of age must hold a valid ticket. All applicable visitors will be required to wear masks, check in via SafeEntry, and have their fully vaccinated status* verified before entering Christmas Wonderland.

  • Due to prevailing government capacity controls for unvaccinated children, the number of children aged 12 years and under are strictly controlled. Please ensure you select the under 12 ticket category, specially priced at $5, when making your ticket selection for all children under 12.

  • Please visit christmaswonderland.sg for details on how to obtain a ticket for your child who is below 3 years old.

 

  • All attendees are required to have a ticket to enter Christmas Wonderland. Under no circumstances will anyone be allowed to enter the event without a valid pre-registered ticket regardless of age.

 

 

 

*An individual is considered as fully vaccinated if they have:

Those who have recovered from Covid-19 must present their valid negative results for admission. There will not be any pre-event testing station on site for visitors.

 

    • received the appropriate regimen of World Health Organisation Emergency Use Listing vaccines, including their respective duration post-vaccination for the vaccine to be fully effective, and had their vaccination records ingested in MOH’s national IT systems.

    • recovered from Covid-19.

    • has obtained a negative result from an MOH approved Covid-19 antigen rapid test taken 24 hours before the visit.

You may approach the staff within the Christmas Wonderland grounds for assistance.

  • You do not need a Christmas Wonderland ticket to enjoy Garden Rhapsody at the Supertree Grove.

  • Please note that during this period (3 Dec 2021 to 2 Jan 2022) Garden Rhapsody will be available daily at 7.00pm, 8.00pm, 9.00pm and 10.00pm daily.

Promotions / Friends of the Gardens

As Friends of the Gardens already enjoy unlimited admission to our Flower Dome and Cloud Forest, members do not need a Christmas Bundle comprising the conservatories’ tickets. 

At the moment, there is no top-up option to upgrade from the Christmas Bundle to an annual Friends of the Gardens membership. You may wish to keep a lookout for any upcoming promotions in future at https://www.gardensbythebay.com.sg/friends.

Friends of the Gardens members can enjoy our year-long membership benefits and privileges, and also enjoy the following privileges:

  • Exclusive offers and discounts for members at Cafe Aster, Majestic Bay, Petite Coco and Satay by the Bay*

  • 20% off regular-priced items at Supertree Food Hall*

  • 50% off membership renewal (1 Dec 2020 – 4 Jan 2021)

  • *please refer to this page for operating hours and closures.  

Terms and conditions apply. For details, please refer to our membership website.

There is no promotion at the moment for corporate card holders for Christmas Wonderland tickets.

There is no promotion at the moment for Christmas Wonderland ticket holders. 

Under the Gift of Gardens initiative, beneficiaries of SSOs can enjoy complimentary entry to the conservatories. Please contact giftofgardens@gardensbythebay.com.sg for more information.

Please contact sales.enquiries@gardensbythebay.com.sg for bulk orders of the conservatory tickets, and info@blueskyevents.com.sg for Christmas Wonderland tickets. 

About SingapoRediscovers Vouchers (SRV)

Yes, you may until 31 Dec 2021, if the Christmas Bundles are still available on the Gardens’ online ticketing site. 

  1. Have your SingPass ready. Citizens are encouraged to register for a SingPass account if they do not have one, or reset their SingPass password if they have forgotten it.

  2. Visit the Gardens’ online ticketing site. Eligible products are marked with the SingapoRediscovers Vouchers icon.

  3. Add your item(s) to the shopping cart. To pay, click “Use SingapoRediscovers Vouchers” at the checkout page.

  4. Log in with SingPass. Log in to choose the amount of SingapoRediscovers Vouchers you want to use and also to activate child/youth subsidies if applicable.

    • Select Voucher amount to use and activate child/youth subsidies. If you are purchasing child/youth tickets, please declare details of any family members under the age of 18. You will then receive $10 subsidies for up to six child/youth tickets. 

  5. Use the generated Voucher code. Copy and paste it on the checkout page, and pay the outstanding amount (if any).

  6. Complete the checkout process within 10 minutes. Your Vouchers are only deducted after you have completed the booking.  

  7. Please note that there are strictly no refunds for tickets purchased with SRVs. 

For more information on the SingapoRediscovers Vouchers, please visit https://go.gov.sg/srvouchers